IT Infrastructure & Service Operations Specialist

Bank of China Turkey; Çankaya; On-site; TRY 280,000 - 460,000; Full time

Job summary

Bank of China Turkey in Çankaya is seeking a skilled IT Operations professional to manage Windows Server environments, AD, DNS, and group policies. The role covers backup, disaster recovery testing, Exchange mailbox management, and network security management in a dynamic banking setting.

The candidate should hold a CS degree, have 3+ years in IT operations, experience with ITSM tools, and strong English communication. Multitasking across complex projects is essential.

Qualifications

• University degree in Computer Science or related majors.
• At least 3 years of cross-functional IT experience.
• Experience with ITSM tools is required.
• Strong written and verbal communication skills.
• Medium level of English communication.
• Ability to manage multiple tasks in dynamic environments.
• Experience managing IT environments and operations.

Responsibilities

• Install and upgrade operating systems.
• Manage Windows Hyper-V and VM high availability.
• Handle patch management.
• AD governance: GPO, DNS, domain management.
• Backup management and DR plan testing.
• Exchange mailbox and archive management.
• Network management: firewall, IPS, troubleshooting.
• Physical device management and firmware updates.

Skills

IT Operations

Network Management

Database Management

Crisis Response

CobIT

BRSA Regulations

Communication Skills

Education

University degree in Computer Science or related majors

Tools

ITSM Tool

Job description

Bank of China Turkey in Çankaya is seeking a skilled IT Operations professional to manage Windows Server environments, AD, DNS, and group policies. The role covers backup, disaster recovery testing, Exchange mailbox management, and network security management in a dynamic banking setting.

The candidate should hold a CS degree, have 3+ years in IT operations, experience with ITSM tools, and strong English communication. Multitasking across complex projects is essential.