Istanbul-based Bilingual Danish English Support Specialist

GGM Gastro Türkiye; Fatih; Presencial; TRY 350 000 - 550 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free daily bakery breakfast

Transportation allowance

Meal card

Private health insurance

Career development

Social events

Resumo da oferta

GGM Gastro Türkiye, an international company headquartered in Germany, is seeking a motivated Danish-speaking Customer Support Specialist to join our Istanbul office. Handle inquiries via email and phone, support after-sales service, and ensure high customer satisfaction by solution-oriented communication.

Requirements include Danish C1-C2 and English C1, a Bachelor’s degree, and experience with SAP or Salesforce CRM, plus MS Office proficiency.

Qualificações

• Danish at least C1-C2 and English at least C1.
• Bachelor degree required.
• Experience with CRM tools (SAP or Salesforce).
• Proficient in MS Office.
• Strong communication and teamwork skills.

Responsabilidades

• Handle customer inquiries via email and phone in a professional and timely manner.
• Provide support for after-sales services and complaint management.
• Ensure high customer satisfaction through polite and solution-oriented communication.
• Collaborate with internal departments to resolve customer cases efficiently.
• Maintain accurate and up-to-date records in company systems.
• Comply with internal processes and quality standards.

Conhecimentos

Danish C1-C2

English C1

Customer service

Communication

Teamwork

Formação académica

Bachelor's degree

Ferramentas

SAP

Salesforce

MS Office

Descrição da oferta de emprego

GGM Gastro Türkiye, an international company headquartered in Germany, is seeking a motivated Danish-speaking Customer Support Specialist to join our Istanbul office. Handle inquiries via email and phone, support after-sales service, and ensure high customer satisfaction by solution-oriented communication.

Requirements include Danish C1-C2 and English C1, a Bachelor’s degree, and experience with SAP or Salesforce CRM, plus MS Office proficiency.