Bilingual German-English Customer Support Advisor

Cross Border Talents; Fatih; On-site; TRY 201,000 - 268,000; Full time

Benefits offered by this job

Career growth opportunities

Dynamic team environment

Competitive salary package

Job summary

An international talent management company in Istanbul is seeking bilingual Customer Service Advisors fluent in German and English. The role involves supporting customers across various platforms, resolving inquiries, and contributing to a positive customer experience. Ideal candidates should have strong communication skills and the ability to work in a dynamic environment. Join a global team with ample career growth opportunities and a competitive salary package.

Qualifications

• Experience in customer service is a plus.
• Strong communication skills in both German and English.
• Ability to work in a fast-paced environment.

Responsibilities

• Support customers via phone, email, and chat in German and English.
• Listen and resolve customer inquiries professionally.
• Provide accurate information and solutions.

Skills

Customer service experience

Excellent communication skills in German

Excellent communication skills in English

Problem-solving skills

Strong computer skills

Attention to detail

Ability to work in rotating shifts

Job description

An international talent management company in Istanbul is seeking bilingual Customer Service Advisors fluent in German and English. The role involves supporting customers across various platforms, resolving inquiries, and contributing to a positive customer experience. Ideal candidates should have strong communication skills and the ability to work in a dynamic environment. Join a global team with ample career growth opportunities and a competitive salary package.