German-Speaking Customer Support Specialist | Hybrid Role

Cross Border Talents; Çankaya; Hybrid; TRY 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive training

Hybrid work options

Supportive work culture

Job summary

A multinational customer service firm in Turkey is seeking a highly motivated German Customer Support Specialist to assist clients. The role involves responding to inquiries through phone, email, and chat, ensuring customer satisfaction with timely solutions. Candidates must possess advanced German skills (C1) and confident English proficiency (B2). This position offers a competitive salary and opportunities for professional development within a supportive, international work environment.

Qualifications

• C1 level German proficiency in speaking and writing.
• B2 level English proficiency.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate and timely solutions to customer issues.
• Maintain high customer satisfaction levels.
• Collaborate with internal teams.
• Document and track customer interactions.

Skills

Advanced German skills

Confident in English

Strong communication skills

Problem-solving

Relationship-building

Job description

A multinational customer service firm in Turkey is seeking a highly motivated German Customer Support Specialist to assist clients. The role involves responding to inquiries through phone, email, and chat, ensuring customer satisfaction with timely solutions. Candidates must possess advanced German skills (C1) and confident English proficiency (B2). This position offers a competitive salary and opportunities for professional development within a supportive, international work environment.