Highly motivated, customer-focused German Customer

Cross Border Talents; Çankaya; Hybrid; TRY 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive training

Hybrid work options

Supportive work culture

International work culture

Job summary

A multinational customer service firm in Turkey is seeking a highly motivated German Customer Support Specialist to assist clients. The role involves responding to inquiries through phone, email, and chat, ensuring customer satisfaction with timely solutions. Candidates must possess advanced German skills (C1) and confident English proficiency (B2). This position offers a competitive salary and opportunities for professional development within a supportive, international work environment.

Qualifications

• C1 level German proficiency in speaking and writing.
• B2 level English proficiency.
• Ability to thrive in a fast-paced environment.
• Ability to adapt to a fast-paced work environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate and timely solutions to customer issues.
• Maintain high customer satisfaction levels.
• Collaborate with internal teams.
• Document and track customer interactions.

Skills

Advanced German skills

Confident in English

Strong communication skills

Problem-solving

Relationship-building

Job description

We are looking for a highly motivated, customer-focused German Customer Support Specialist to join our team in Turkey. We welcome applications from candidates who have advanced German skills, are confident in English, have strong communication abilities, and enjoy problem-solving.

Responsibilities

• Respond to customer inquiries via phone, email, and chat

• Provide accurate and timely solutions to customer issues

• Maintain the highest level of customer satisfaction

• Collaborate with internal teams when necessary

• Document and track customer interactions

Requirements

• German C1 (written and spoken)

• English B2

• Strong communication and relationship-building skills

• Ability to adapt to a fast-paced work environment

What We Offer

• Competitive salary and performance-based bonuses

• Long-term, stable career opportunity

• Comprehensive training and development support

• Hybrid or office-based work options depending on the project

• Supportive, international work culture

If you are ready to take the next step in your career, please share your CV with us. We look forward to getting to know you!