Hybrid Customer Success & Sales Specialist(Turkey&Greece)

Avery Dennison; Sancaktepe; Hybrid; TRY 350.000 - 550.000; Vollzeit

Benefits dieser Stelle

Private Health Insurance

Life Insurance

Yearly Bonus

Bairam Allowance

Commuting Support

Lunch Tickets (7260 TRY/month)

Zusammenfassung

Avery Dennison is hiring a Customer Service Representative for the Turkey and Greece region. The role connects customers with internal teams, handling end-to-end interactions, resolving inquiries, and supporting growth within the Label and Packaging Materials Group.

The position is hybrid and based at the Samandira-Sancaktepe/ISTANBUL facility, with responsibilities spanning order processing, CRM data tracking, and proactive account management.

Qualifikationen

• 4+ years in an internal sales or customer service function, preferably in manufacturing/production.
• Minimum university degree.
• Fluency in Turkish and English; Greek is a bonus.

Aufgaben

• Serve as the primary contact for customers in Turkey and Greece via email, phone, live chat, and online presentations.
• Oversee end-to-end order processing and coordinate delivery schedules with Planning and Logistics teams.
• Research, troubleshoot, and resolve complex customer complaints, order discrepancies, and technical issues.
• Build and maintain relationships with key accounts, identifying needs to cross-sell and upsell products.
• Conduct warm outbound calls to prospective and existing clients while tracking activities in the CRM.

Kenntnisse

Turkish fluency

English fluency

Ausbildung

University degree

Tools

MS Office

Jobbeschreibung

Avery Dennison is hiring a Customer Service Representative for the Turkey and Greece region. The role connects customers with internal teams, handling end-to-end interactions, resolving inquiries, and supporting growth within the Label and Packaging Materials Group.

The position is hybrid and based at the Samandira-Sancaktepe/ISTANBUL facility, with responsibilities spanning order processing, CRM data tracking, and proactive account management.