Global Cargo Operations Lead | Vessel & Port Calls

American President Lines; Fatih; On-site; TRY 4,124,000 - 5,822,000; Full time

Benefits offered by this job

Birthday day off

Fruit Day

Happy hours

Yearly bonus

Transportation

Life insurance

Employee Assistance Program

Job summary

CMA CGM Group is seeking a seasoned Global Business Support Cargo Operations leader to supervise daily cargo activities, coordinate vessel port calls, and drive cross-functional collaboration with terminals, ship planners, and internal partners.

You will ensure safe, compliant operations, review cargo documentation, and deliver accurate reporting while championing standardization and continuous improvement initiatives across the network.

Qualifications

• Bachelor's degree in Logistics, Maritime Transportation, Shipping, International Trade, or related field.
• Fluent in English, both written and spoken.
• Strong communication and stakeholder management skills.
• Strong organizational and time management capabilities.
• Knowledge of container shipping operations and cargo flow management.
• Familiarity with IMDG regulations and dangerous goods procedures.
• Strong analytical thinking and problem-solving abilities.
• Attention to detail and high level of accuracy.
• Risk identification and prevention mindset.

Responsibilities

• Lead and manage the Global Business Support (GBS) Cargo Operations team, ensuring efficient execution of daily operational tasks and operational excellence across cargo activities.
• Coordinate vessel port calls from nomination to departure, ensuring safe, compliant, and efficient execution of all operational activities.
• Serve as the primary point of contact between shipping lines, vessel masters, terminals, port authorities, harbor service providers, and internal stakeholders throughout the port call process.
• Coordinate and facilitate daily and weekly operational meetings, setting priorities, reviewing performance, and ensuring timely follow-up of action items.
• Plan, organize, and monitor vessel and cargo operations, including berth arrangements, call scheduling, port services, cargo execution, and operational follow-up.
• Act as the focal point for non-standard and complex cargo operations, providing guidance and leading cross-functional coordination to drive effective solutions.
• Coordinate cargo operations with terminals, vessel planners, cargo flow teams, and ship management to ensure optimal loading and discharge performance.
• Review and validate cargo documentation, including dangerous goods and special cargo requirements, ensuring compliance with local regulations and international maritime standards.
• Collaborate closely with internal stakeholders, regional teams, and external partners to ensure seamless operational execution and service delivery.
• Monitor vessel and terminal operations, proactively identifying operational risks, managing escalations, and implementing corrective and preventive actions.
• Drive process standardization, operational excellence, and continuous improvement initiatives across vessel and cargo operations.
• Provide timely and accurate operational reporting, including vessel schedules, cargo status, performance metrics, and significant operational events.
• Perform post-sailing activities, including cargo reconciliation, departure reporting, EDI transmissions, and operational performance analysis.
• Verify operational supplier invoices and support cost control processes to ensure accuracy and compliance with contractual agreements.
• Coach, develop, and motivate team members while fostering a collaborative, customer-focused, and high-performance culture.
• Conduct terminal visits, inspections, and authority-related follow-ups when required, contributing to operational performance reporting and continuous improvement initiatives.

Skills

Strong communication

Organizational skills

MS Office

Work under pressure

Team-oriented

Fluent in English

Risk management

Analytical thinking

Attention to detail

Stakeholder management

Container shipping operations

IMDG regulations

Education

Bachelor's degree in Logistics, Maritime Transportation, Shipping, International Trade, or related field

Tools

MS Office

Maritime systems

Job description

CMA CGM Group is seeking a seasoned Global Business Support Cargo Operations leader to supervise daily cargo activities, coordinate vessel port calls, and drive cross-functional collaboration with terminals, ship planners, and internal partners.

You will ensure safe, compliant operations, review cargo documentation, and deliver accurate reporting while championing standardization and continuous improvement initiatives across the network.