Export Documentation Specialist

American President Lines; Fatih; On-site; TRY 300,000 - 540,000; Full time

Benefits offered by this job

Birthday day off

Fruit Day

Yearly bonus

Transportation

Life insurance

Employee Assistance Program

Multisport Membership

Job summary

CMA CGM Group is seeking an Export Documentation Specialist in Istanbul. You will prepare manifests, ensure compliant export documentation, and coordinate across Operations, Customer Service and Global Business Service to resolve issues.

Role requires 1–3 years in export documentation or related logistics functions, strong English, and proficient MS Office skills. The position offers an agile, flexible, and supportive work environment with diverse benefits.

Qualifications

• Bachelor's degree in Logistics, Maritime, International Trade, Business Administration or related field.
• 1–3 years of experience in export documentation, customer service, operations or similar in logistics/shipping.
• Knowledge of shipping documentation, Bill of Lading processes and export procedures is preferred.

Responsibilities

• Prepare and control vessel manifests and loading lists within deadlines.
• Ensure export documentation is complete, accurate and compliant with regulations.
• Coordinate with Global Business Service and international teams to resolve issues.
• Act as focal point between Operations, Customer Service, and Global Business Service on documentation matters.
• Support continuous improvement to enhance documentation quality and efficiency.
• Maintain data integrity in operational systems and timely updates to shipment records.

Skills

English fluency

Analytical thinking

Problem solving

Communication

Stakeholder management

Multi-tasking

MS Office

Education

Bachelor's degree in Logistics/Maritime/International Trade/Business Administration

Tools

MS Office

Job description

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ID: 589953

Location: Istanbul, TR

Export Documentation Specialist

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role & Responsibilities:

• Prepare and control vessel manifests and loading lists accurately and within the required deadlines.
• Ensure all export documentation is complete, accurate and compliant with customs requirements and regulations.
• Coordinate with Global Business Service and international teams to ensure efficient resolution of operational and system-related issues.
• Act as a focal point between Operations, Customer Service, and Global Business Service teams regarding documentation matters.
• Support continuous improvement initiatives to enhance documentation quality and process efficiency.
• Maintain data integrity within operational systems and ensure timely updates of shipment-related records.

Skills & Requirements:

• Bachelor's degree from a reputable university, preferably in Logistics, Maritime, International Trade, Business Administration, or related fields.
• Minimum 1-3 years of experience in export documentation, customer service, operations, or a similar role within the logistics, shipping, or freight forwarding.
• Knowledge of shipping documentation, Bill of Lading processes and export procedures is highly preferred.
• Strong analytical and problem-solving skills with keen attention to detail.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong communication and stakeholder management skills.
• Proactive, solution-oriented, and customer-focused mindset.
• Advanced proficiency in Microsoft Office applications.
• Fluency in written & verbal English is a must (part of the interview will take place in English).

What we offer:

• Working in an agile, flexible, digital, and social culture
• Working 40 hours a week
• Birthday day off
• Fruit Day: every Wednesday
• Happy hours
• Yearly bonus
• Transportation
• Life insurance
• Employee Assistance Program
• Multisport Membership

We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.

During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to ourEmployee Candidate Privacy Notice.