Freight Forwarder Sales Representative (Local NVO Channel)

CMA CGM; Fatih; Hybrid; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Birthday day off

Fruit Day

Yearly bonus

Life insurance

Employee Assistance Program

Multisport Membership

Job summary

CMA CGM is seeking a commercially driven Freight Forwarder Sales Representative (Local NVO Channel) to grow our freight forwarder portfolio and strengthen our presence in the local forwarding market in Istanbul. You will develop new business opportunities, manage key relationships, and collaborate with Trade, Operations, Customer Service and Sales Support to deliver competitive transportation solutions.

The role is hybrid, with four days in the Istanbul office, focused on results and

Qualifications

• Experience in container shipping, freight forwarding, or logistics is required.
• 3+ years in commercial roles with freight forwarders is highly preferred.
• Proven track record in business development and account management.
• Experience using CRM for opportunity management and pipeline tracking.
• Strong English communication skills and stakeholder management.

Responsibilities

• Develop and manage a portfolio of freight forwarder customers and acquire new business.
• Build relationships with key decision-makers within freight forwarding organizations.
• Conduct customer visits, reviews, and meetings to identify growth opportunities.
• Promote CMA CGM shipping services, sustainability products, and logistics offerings.
• Collaborate with Trade, Operations, Customer Service and Sales Support teams.

Skills

Freight forwarding

CRM management

Sales & account management

Business development

Negotiation

English communication

Education

Bachelor's degree in Business Administration / International Trade / Logistics

Tools

Salesforce

Job description

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose: We imagine better ways to serve a world in motion.

Present in 177 countries, it employs 160,000 people, including nearly 6,000 in Marseille, where its head office is located.

As the world’s third-largest shipping company, CMA CGM serves more than 420 ports across five continents with a fleet of over 700 vessels. In 2025, CMA CGM carried more than 24 million twenty-foot equivalent containers (TEUs). Its subsidiary, CEVA Logistics, one of the top five global players, operates 1,000 warehouses and handled 15 million shipments in 2025. The Group’s air division operates a fleet of cargo aircraft under the CMA CGM AIR CARGO and Air Belgium brands.

CMA Media, the third-largest private media group in France, brings together RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence, and Corse Matin) as well as the social media platform Brut.

Committed to the energy transition, the CMA CGM Group aims for Net Zero Carbon by 2050.

The CMA CGM Foundation provides humanitarian aid in crisis situations and supports education and equal opportunities worldwide. To date, the Foundation has transported 120,000 tonnes of humanitarian aid to 106 countries and supported over 630 projects in France, Lebanon, and around the world.

About the Role

We are looking for a commercially driven Freight Forwarder Sales Representative (Local NVO Channel) to grow our freight forwarder portfolio and strengthen our presence within the local forwarding market.

In this role, you will be responsible for developing new business opportunities, managing key freight forwarder relationships, and driving sustainable cargo growth across our service portfolio. You will work closely with customers and internal stakeholders to deliver competitive transportation solutions while contributing to the company's overall commercial objectives.

Role & Responsibilities

• Develop and manage a portfolio of freight forwarder customers while actively identifying and acquiring new business opportunities.
• Build and maintain strong relationships with key decision-makers within freight forwarding organizations.
• Conduct regular customer visits, business reviews, and commercial meetings to identify growth opportunities and strengthen partnerships.
• Promote the company's shipping services and value-added solutions, including sustainability products, cargo care, and specialized logistics offerings.
• Understand customer requirements and develop tailored transportation solutions aligned with routing preferences and business needs.
• Manage sales opportunities throughout the entire sales cycle, from lead generation and quotation to business conversion and retention.
• Maintain accurate opportunity pipelines and customer records within CRM systems, ensuring visibility and forecasting accuracy.
• Monitor market trends, competitor activities, pricing dynamics, and customer developments to identify commercial opportunities.
• Provide market intelligence and customer feedback to support commercial decision-making and strategy development.
• Collaborate closely with Trade, Operations, Customer Service, and Sales Support teams to deliver competitive and operationally feasible solutions.
• Support customer satisfaction, business retention, and long-term account growth through proactive engagement and problem resolution.
• Represent the company at customer meetings, industry events, and networking opportunities.

Skills & Requirements

• Bachelor's degree in Business Administration, International Trade, Logistics, Maritime Studies, or a related field.
• Min 3 years of experience in container shipping, freight forwarding, logistics, or a related commercial environment.
• Experience working with or selling to freight forwarding companies is highly preferred.
• Proven track record in business development, customer acquisition, and account management.
• Strong understanding of container shipping operations, trade dynamics, pricing mechanisms, and logistics solutions.
• Experience using CRM platforms (Salesforce or similar) for opportunity management and pipeline tracking.
• Strong commercial acumen with the ability to identify opportunities and create customer-focused solutions.
• Excellent sales, negotiation, relationship management, and stakeholder management skills.
• Ability to effectively collaborate with multiple internal stakeholders and manage customer expectations.
• Strong communication, presentation, and problem-solving skills.
• High level of ownership, accountability, and results orientation.
• Good command of English, both written and spoken. Regular communication with regional and international stakeholders is required, and part of the interview process will be conducted in English.
• Ability to work 4 days per week from our Istanbul office (hybrid working model).

What we offer

• Working in an agile, flexible, digital, and social culture
• Working 40 hours a week
• Birthday day off
• Fruit Day: every Wednesday
• Happy hours
• Yearly bonus
• Transportation
• Life insurance
• Employee Assistance Program
• Multisport Membership

During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.

We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.