Freight Forwarder Sales Representative (Local NVO Channel)

American President Lines; Fatih; Hybrid; TRY 300,000 - 550,000; Full time

Benefits offered by this job

Birthday day off

Yearly bonus

Life insurance

Multisport Membership

Transportation

Job summary

CMA CGM Group is seeking a Freight Forwarder Sales Representative (Local NVO Channel) in Istanbul. You will develop the freight forwarder portfolio, manage key relationships, and drive cargo growth across CMA CGM’s portfolio.

Responsibilities include converting opportunities, delivering tailored transport solutions, and collaborating with Trade, Operations and Customer Service teams to ensure client satisfaction.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years in container shipping or freight forwarding sales or a related environment.
• Experience selling to freight forwarding companies is preferred.
• Strong track record in business development and account management.
• Solid understanding of shipping operations, trade dynamics and pricing.

Responsibilities

• Develop and manage a portfolio of freight forwarder customers and identify new business opportunities.
• Build and maintain relationships with key decision-makers in freight forwarding.
• Conduct regular customer visits, business reviews and meetings to identify growth opportunities.
• Promote CMA CGM services, including sustainability and value-added logistics offerings.
• Create tailored transportation solutions aligned with customer needs and routing preferences.
• Manage sales opportunities through the full cycle from lead to retention.
• Maintain accurate CRM data and forecast visibility.
• Monitor market trends, pricing, and competitor activities for opportunities.

Skills

Sales & Negotiation

Account Management

Stakeholder Management

Communication Skills

English Proficiency

Education

Bachelor's degree in Business Administration, International Trade, Logistics, Maritime Studies

Tools

Salesforce

Job description

Freight Forwarder Sales Representative (Local NVO Channel)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

About the Role

We are looking for a commercially driven Freight Forwarder Sales Representative (Local NVO Channel) to grow our freight forwarder portfolio and strengthen our presence within the local forwarding market.

In this role, you will be responsible for developing new business opportunities, managing key freight forwarder relationships, and driving sustainable cargo growth across our service portfolio. You will work closely with customers and internal stakeholders to deliver competitive transportation solutions while contributing to the company's overall commercial objectives.

Role & Responsibilities:

• Develop and manage a portfolio of freight forwarder customers while actively identifying and acquiring new business opportunities.
• Build and maintain strong relationships with key decision-makers within freight forwarding organizations.
• Conduct regular customer visits, business reviews, and commercial meetings to identify growth opportunities and strengthen partnerships.
• Promote the company's shipping services and value-added solutions, including sustainability products, cargo care, and specialized logistics offerings.
• Understand customer requirements and develop tailored transportation solutions aligned with routing preferences and business needs.
• Manage sales opportunities throughout the entire sales cycle, from lead generation and quotation to business conversion and retention.
• Maintain accurate opportunity pipelines and customer records within CRM systems, ensuring visibility and forecasting accuracy.
• Monitor market trends, competitor activities, pricing dynamics, and customer developments to identify commercial opportunities.
• Provide market intelligence and customer feedback to support commercial decision-making and strategy development.
• Collaborate closely with Trade, Operations, Customer Service, and Sales Support teams to deliver competitive and operationally feasible solutions.
• Support customer satisfaction, business retention, and long-term account growth through proactive engagement and problem resolution.
• Represent the company at customer meetings, industry events, and networking opportunities.

Skills & Requirements:

• Bachelor's degree in Business Administration, International Trade, Logistics, Maritime Studies, or a related field.
• Minimum 3 years of experience in container shipping, freight forwarding, logistics, or a related commercial environment.
• Experience working with or selling to freight forwarding companies is highly preferred.
• Proven track record in business development, customer acquisition, and account management.
• Strong understanding of container shipping operations, trade dynamics, pricing mechanisms, and logistics solutions.
• Experience using CRM platforms (Salesforce or similar) for opportunity management and pipeline tracking.
• Strong commercial acumen with the ability to identify opportunities and create customer-focused solutions.
• Excellent sales, negotiation, relationship management, and stakeholder management skills.
• Ability to effectively collaborate with multiple internal stakeholders and manage customer expectations.
• Strong communication, presentation, and problem-solving skills.
• High level of ownership, accountability, and results orientation.
• Good command of English, both written and spoken. Regular communication with regional and international stakeholders is required, and part of the interview process will be conducted in English.
• Ability to work 4 days per week from our Istanbul office (hybrid working model).

What we offer:

• Working in an agile, flexible, digital, and social culture
• Working 40 hours a week
• Birthday day off
• Fruit Day: every Wednesday
• Happy hours
• Yearly bonus
• Transportation
• Life insurance
• Employee Assistance Program
• Multisport Membership

During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to ourEmployee Candidate Privacy Notice.

We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.