German-Speaking FinTech CX Specialist

TELUS Digital; Fatih; On-site; TRY 1,069,518 - 1,604,278; Full time

Benefits offered by this job

Allianz supplementary health insurance

Metropol meal card

Discounted MultiSport membership

Referral rewards

Job summary

TELUS Digital in Turkey is seeking German Speaking Customer Representatives to join our FinTech project. The successful candidates will assist customers with inquiries and ensure a high level of service and satisfaction.

Ideal candidates should have an advanced level of German, a good level of English, and strong communication skills. The company offers numerous advantages such as health insurance and a meal card.

Qualifications

• Residency in İstanbul.
• Previous experience in customer service or call center roles is a plus.
• Ability to learn quickly and work in a dynamic environment.

Responsibilities

• Help customers through inbound channels.
• Respond to inquiries related to products and services.
• Maintain high service quality and customer satisfaction.

Skills

Advanced level of German

Good level of English

Strong communication skills

Problem solving skills

PC and basic CRM tools

Job description

TELUS Digital in Turkey is seeking German Speaking Customer Representatives to join our FinTech project. The successful candidates will assist customers with inquiries and ensure a high level of service and satisfaction.

Ideal candidates should have an advanced level of German, a good level of English, and strong communication skills. The company offers numerous advantages such as health insurance and a meal card.