German-Speaking Customer Support – Work From Anywhere

Cross Border Talents; Osmangazi; Remote; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive training and continuous development

Performance-based bonuses and additional benefits

Opportunity to work with international teams

Job summary

A remote customer support company is seeking team members to assist their German-speaking markets by handling customer inquiries. Applicants are welcome from Turkey, and no prior experience is needed as comprehensive training will be provided. Responsibilities include responding to calls and messages in German, analyzing issues, and maintaining customer satisfaction. Ideal candidates have fluent German skills, strong communication abilities, and are patient and solution-oriented. This role offers a fully remote work opportunity and performance-based bonuses.

Qualifications

• Fluent German speaking and writing skills are essential.
• Residence in Turkey is required.
• Strong communication skills and a solution-focused attitude are necessary.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Perform outbound sales activities.

Skills

Fluent German speaking and writing

Strong communication skills

Patience

Solution-focused attitude

Basic computer skills

Job description

Work Model: Remote (Applicants from anywhere in Turkey are welcome)

Schedule: Shift-Based

Starting Date: December, 2025

Job Description

We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed our comprehensive training program will prepare you for the role.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German
• Analyze customer issues and provide effective solutions
• Outbound sales
• Forward cases to relevant departments when necessary
• Maintain a high level of customer satisfaction

Requirements

• Fluent German speaking and writing skills
• Residence in Turkey
• Strong communication skills, patience, and a solution-focused attitude
• Ability to work in a shift-based schedule
• Basic computer skills

What We Offer

• Fully remote work opportunity
• Comprehensive training and continuous development
• Performance-based bonuses and additional benefits
• Opportunity to work with international teams