German-Speaking Support Agent | Remote & Training

Cross Border Talents; Osmangazi; Remote; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive training and continuous development

Performance-based bonuses and additional benefits

Opportunity to work with international teams

Job summary

A remote customer support company is seeking team members to assist their German-speaking markets by handling customer inquiries. Applicants are welcome from Turkey, and no prior experience is needed as comprehensive training will be provided. Responsibilities include responding to calls and messages in German, analyzing issues, and maintaining customer satisfaction. Ideal candidates have fluent German skills, strong communication abilities, and are patient and solution-oriented. This role offers a fully remote work opportunity and performance-based bonuses.

Qualifications

• Fluent German speaking and writing skills are essential.
• Residence in Turkey is required.
• Strong communication skills and a solution-focused attitude are necessary.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Perform outbound sales activities.

Skills

Fluent German speaking and writing

Strong communication skills

Patience

Solution-focused attitude

Basic computer skills

Job description

A remote customer support company is seeking team members to assist their German-speaking markets by handling customer inquiries. Applicants are welcome from Turkey, and no prior experience is needed as comprehensive training will be provided. Responsibilities include responding to calls and messages in German, analyzing issues, and maintaining customer satisfaction. Ideal candidates have fluent German skills, strong communication abilities, and are patient and solution-oriented. This role offers a fully remote work opportunity and performance-based bonuses.