German Applicants from anywhere in Turkey are welcome

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A dynamic international company is seeking team members for remote customer support roles focused on German-speaking markets. Responsibilities include responding to customer inquiries, providing effective solutions, and maintaining high customer satisfaction. Ideal candidates will have fluent German skills, strong communication abilities, and a solution-focused approach, as well as basic computer proficiency. No prior experience is necessary, as comprehensive training will be provided. This role offers the flexibility of a shift-based schedule and performance-based bonuses.

Benefits

Comprehensive training and continuous development

Performance-based bonuses

Opportunity to work with international teams

Qualifications

• Fluent German speaking and writing skills are required.
• Strong communication skills and a solution-focused attitude are essential.
• Basic computer skills are necessary.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Handle outbound sales.
• Forward cases to relevant departments when necessary.
• Maintain a high level of customer satisfaction.

Skills

Fluent German speaking and writing skills

Strong communication skills

Solution-focused attitude

Basic computer skills

Job description

Work Model

Remote (Applicants from anywhere in Turkey are welcome)

Schedule

Shift-Based

Starting Date

December, 2025

Job Description

We are looking for team members to support our German‑speaking markets by handling customer inquiries in a professional and solution‑oriented manner. No prior experience is needed; our comprehensive training program will prepare you for the role.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German
• Analyze customer issues and provide effective solutions
• Outbound sales
• Forward cases to relevant departments when necessary
• Maintain a high level of customer satisfaction

Requirements

• Fluent German speaking and writing skills
• Residence in Turkey
• Strong communication skills, patience, and a solution‑focused attitude
• Ability to work in a shift‑based schedule
• Basic computer skills

What We Offer

• Fully remote work opportunity
• Comprehensive training and continuous development
• Performance‑based bonuses and additional benefits
• Opportunity to work with international teams