Corporate & Diplomatic Sales Manager

Mandarin Oriental Group; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

Mandarin Oriental Group in Turkey seeks a Corporate & Diplomatic Sales Manager to proactively acquire and manage local and international corporate and diplomatic accounts. You will prepare strategic account plans, conduct high-level sales calls, site inspections and client entertainment, and develop business with embassies, global accounts, and TMCs.

Responsibilities include leading RFP processes, pricing collaboration, and monitoring market trends to identify growth opportunities.

Qualifications

• Experience in luxury hospitality sales/account management.
• Strong knowledge of corporate and diplomatic markets.
• Proven ability to meet revenue targets.
• Fluent in Turkish and English; additional languages are a plus.

Responsibilities

• Proactively acquire, develop, and manage local and international corporate and diplomatic accounts.
• Prepare account plans with targets, actions and reviews.
• Conduct sales calls, presentations, site inspections, client entertainment and market visits.
• Develop business through corporate bookers, embassies, global accounts, TMCs and partners.
• Identify opportunities across rooms, meetings, events, dining and other hotel experiences.
• Manage RFP processes and collaborate on pricing and terms.
• Monitor account production, market trends and competitor activity.
• Maintain accurate account profiles and pipeline in Delphi.
• Collaborate with Regional and Global Sales to maximize opportunities.
• Deliver revenue, room-night, account acquisition and activity targets.

Skills

Corporate market knowledge

Diplomatic market knowledge

Sales negotiation

Tools

CRM systems

Delphi

Job description

As "Corporate & Diplomatic Sales Manager", you will be responsible for the following duties:

• Proactively acquire, develop, and manage local and international corporate and diplomatic accounts.


• Prepare account plans with clear production targets, sales actions and regular performance reviews.


• Conduct sales calls, presentations, site inspections, client entertainment and market visits.


• Develop business through corporate bookers, embassies, global accounts, TMCs and relevant partners.


• Identify total account opportunities across rooms, meetings, events, dining and other hotel experiences.


• Manage RFP processes and collaborate with Revenue Management on profitable pricing and commercial terms.


• Monitor account production, market trends and competitor activity to identify share-growth opportunities.


• Maintain accurate account profiles, activities, pipeline and follow-up actions in Delphi.


• Collaborate with Regional and Global Sales teams to maximize account opportunities and referrals.


• Deliver agreed revenue, room-night, account-acquisition and sales-activity targets.

As "Corporate & Diplomatic Sales Manager", we expect from you:

• Previous Sales, Account Management or Business Development experience, preferably in luxury hospitality.


• Strong knowledge of corporate and diplomatic markets, account management and GDS channels.


• Proven ability to acquire new business, develop strategic accounts and achieve revenue targets.


• Excellent presentation, negotiation and relationship-management skills.


• Commercially driven, organized and confident using account data and CRM systems.


• Fluent in Turkish and English; additional languages are an advantage.


• Willingness to travel and attend client or industry events when required.