Convention & Events Sales Manager

Swissôtel Hotels & Resorts; Fatih; On-site; TRY 200,000 - 280,000; Full time

Job summary

Swissôtel The Bosphorus Istanbul is seeking an experienced sales professional to organize and execute sales programs; visit clients to generate demand and drive revenue for meetings, conferences and events.

You will develop proposals, negotiate contracts, and coordinate with Operations, Food & Beverage, Front Office, Housekeeping and other departments to ensure flawless event delivery.

Qualifications

• Bachelor’s degree in hospitality, business or related field.
• Minimum 5 years of experience in Convention & Events, Catering Sales, or Hotel Sales.
• Strong knowledge of meetings, conferences, banquets, and event operations.
• Excellent communication, negotiation, and presentation skills.
• Customer-oriented with strong relationship-building abilities.
• Ability to manage multiple projects concurrently and meet deadlines.
• Excellent command of English; additional languages are a plus.
• Proficiency with Microsoft Office; CRM and hotel sales systems preferred.
• Willing to work evenings, weekends, and holidays when required.

Responsibilities

• Organizing and executing sales call programs; visiting clients to generate demand
• Developing knowledge of competitors and market conditions to identify opportunities
• Coordinating with departments to ensure service standards for events
• Handling inquiries for meetings, conferences, weddings, and group bookings
• Preparing proposals, contracts, and quotations tailored to clients
• Conducting site inspections and hotel presentations for prospective clients
• Maintaining relationships with corporate clients, agencies and planners
• Negotiating rates and terms while maintaining profitability
• Maintaining CRM and sales records; preparing forecasts and market analyses
• Attending networking events and client meetings to promote the hotel

Skills

Communication skills

Negotiation skills

Presentation skills

Customer relationships

Education

Bachelor's degree in hospitality management, business administration, tourism or related field

Tools

CRM systems

Microsoft Office

Hotel sales systems

Job description

Company Description

Where passion drives life, join us at Accor! As one of the world's leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.

If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let's shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

Join us and become a Heartist.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul's most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu's and Sabrosa.

Diversity & Inclusion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Job Description

• Organizing and executing sales call programs; visiting existing and potential clients in order to generate demand, collect inquiries, and increase business volume.
• Developing in-depth knowledge of competitors' products and market conditions to identify opportunities and maximize hotel revenue.
• Planning, coordinating, training, and supporting relevant teams across departments to ensure the required service standards are delivered in line with segment expectations.
• Handle inquiries for meetings, conferences, weddings, social events, and group bookings from initial contact through contract signing.
• Develop and maintain strong relationships with corporate clients, agencies, and event planners.
• Prepare proposals, contracts, and quotations tailored to clients' needs.
• Conduct site inspections and hotel presentations for prospective clients.
• Coordinate with Operations, Food & Beverage, Front Office, Housekeeping, and other departments to ensure successful event execution.
• Monitor event details and ensure all client requirements are communicated accurately to operational teams.
• Identify new business opportunities and actively participate in sales activities to generate revenue.
• Negotiate rates and contractual terms while maintaining profitability.
• Maintain accurate records in the hotel's CRM and sales systems.
• Prepare sales reports, forecasts, and market analysis.
• Attend networking events, trade shows, and client meetings to promote the hotel.
• Ensure a high level of guest satisfaction before, during, and after each event.

Qualifications

• Bachelor's degree in hospitality management, Business Administration, Tourism, or a related field.
• Minimum 5 years of experience in Convention & Events, Catering Sales, or Hotel Sales.
• Strong knowledge of meetings, conferences, banquets, and event operations.
• Excellent communication, negotiation, and presentation skills.
• Customer-oriented with strong relationship-building abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong organizational and problem-solving skills.
• Excellent command of written and spoken English; additional languages are an asset.
• Proficiency in Microsoft Office applications; experience with hotel sales systems and CRM platforms is preferred.
• Flexible to work evenings, weekends, and holidays when business requires.
• Ability to work independently and collaboratively in a fast-paced environment.