Chief Operations & Enterprise Transformation

ISS Türkiye; Fatih; On-site; TRY 1,200,000 - 2,600,000; Full time

Job summary

ISS Türkiye is seeking a high-impact executive to lead our nationwide integrated facility services operations. You will be accountable for operational performance, service continuity, customer satisfaction, and profitable growth, reporting to the senior leadership team.

The role demands extensive P&L ownership, multi-site leadership across multiple service lines, and proven capability to drive digitalization, restructuring, and scalable operating models while building leadership depth and

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related discipline; an MBA or equivalent postgraduate qualification is preferred.
• Minimum 15 years of professional experience, including at least 7 years in senior operational leadership roles.
• Proven leadership experience in large-scale, multi-client and multi-site service operations.
• Full P&L ownership experience with budgeting, cost optimization, and profitability growth.
• Executive-level stakeholder management with ability to influence C-level leaders.

Responsibilities

• Lead ISS Türkiye’s nationwide integrated facility services operations with end-to-end accountability for performance, service continuity, customer satisfaction, and growth.
• Be a key member of the senior leadership team, shaping operational strategy, organization design, and enterprise-wide decisions.
• Own full P&L for national operations, driving budgeting, productivity, and revenue growth.
• Establish scalable operating models with workforce planning, standardization, and execution excellence.
• Own strategic client relationships, contract retention, and organic growth opportunities.

Skills

Executive leadership

P&L ownership

Client management

Digital transformation

Data-driven decision making

English proficiency

Education

Bachelor’s degree + MBA preferred

Job description

ISS Türkiye is seeking a high-impact executive to lead our nationwide integrated facility services operations. You will be accountable for operational performance, service continuity, customer satisfaction, and profitable growth, reporting to the senior leadership team.

The role demands extensive P&L ownership, multi-site leadership across multiple service lines, and proven capability to drive digitalization, restructuring, and scalable operating models while building leadership depth and