CEO's Team - Junior Account Manager

Pubinno, Inc.; Fatih; Hybrid; TRY 268,000 - 402,000; Full time

Benefits offered by this job

Private health insurance

Pawternity leave

Unlimited beer

Job summary

Pubinno, Inc. is seeking a Junior Account Manager to support CEO’s Team in strengthening strategic customer relationships. You’ll split time between office work and field visits to key accounts, ensuring top-tier partner experiences.

You’ll report to senior leadership and help with on-site rollouts, installation reviews, and field-facing analyses that drive alignment across sales, product, and marketing teams.

Qualifications

• 0–2 years in a client-facing role (internships or full-time).
• Excellent written and verbal communication skills.
• Ability to manage multiple moving parts with attention to detail.
• Interest in B2B relationships, SaaS or IoT tech, and executive strategy.
• Thrives in a fast-paced, growth-stage startup environment.

Responsibilities

• Assist in managing key global accounts with executive-level visibility.
• Visit key accounts regularly to build direct relationships and gather insights.
• Support on-site rollouts, product installations, and experience audits with strategic customers.
• Act as an extension of the CEO’s strategic vision in customer interactions.
• Prepare partner-facing materials, reports, notes, and action plans.
• Follow up on items and align internal and external stakeholders.
• Gather customer feedback and market intel to inform decisions.
• Coordinate communication between sales, product, and marketing teams.
• Monitor account KPIs, partner satisfaction, and milestone reviews.
• Assist in partner onboarding and SLA adherence.
• Track potential revenue opportunities and upsell signals.

Skills

Strong communication

Interpersonal skills

Proactive follow-ups

Cross-team coordination

Field account management exposure

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

At Pubinno, we’re scaling fast across the UK, US, Netherlands, and Portugal as we enter an exciting new chapter — Pubinno 2.0. Our mission is to build the Future of Draft, where every perfect pint brings us closer to a Net Zero future.

Following our global success with Smart Taps and TapPay in world-class stadiums and resorts, we’re now building a CEO’s Team — a strategic, agile unit designed to power high-impact initiatives directly aligned with our executive vision.

As a Junior Account Manager – CEO’s Team, you’ll play a pivotal role in supporting Pubinno’s strategic customer and partner relationships — not only from the office, but also on the field. You’ll spend time visiting our key accounts, ensuring top-tier partner experience hands‑on.

What You’ll Be Doing

• Assisting in the management of key global accounts, with a focus on delivering executive-level visibility and excellence.
• Visiting key account locations regularly to build strong, direct relationships and gather real-time insights from the field.
• Supporting on‑site rollouts, product installations, and experience audits with strategic customers.
• Acting as an extension of the CEO’s strategic vision during customer‑facing interactions in the field.
• Preparing partner‑facing materials, reporting packs, meeting notes, and action plans.
• Following up on action items, ensuring alignment between internal stakeholders and external partners.
• Gathering and organizing customer feedback, market insights, and competitive intel to feed executive decision‑making.
• Helping coordinate end‑to‑end communication between sales, product, and marketing teams.
• Monitoring key account KPIs, partner satisfaction scores, and strategic milestone check‑ins.
• Supporting partner onboarding and assisting in ensuring SLA and commitment follow‑through.
• Tracking revenue opportunities and upsell signals within strategic accounts.

Desired Skills and Experiences:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 0–2 years of experience in a client‑facing role (internships or full‑time).
• You enjoy being on the move, meeting people, and engaging directly with partners.
• Strong communication and interpersonal skills.
• High attention to detail and ability to manage multiple moving parts.
• Excel at proactive follow‑ups, structured reporting, and cross‑team coordination.
• Curious about B2B relationship dynamics, SaaS or IoT technologies, and executive strategy.
• Able to thrive in a fast‑paced, growth‑stage startup environment.
• Comfortable working directly with senior leaders and managing upward communication.

Why Join the CEO’s Team?

• A rare opportunity to be mentored by Pubinno’s executive leadership.
• Hybrid experience: strategic visibility at HQ + high‑touch engagement in the field.
• High‑impact exposure across departments including global sales, product, and finance.
• A clear growth path to Account Manager or Strategy & Operations roles.
• Access to top‑tier accounts and partnerships from day one.

What We Offer

• Private health insurance & psychological support package
• Pawternity leave
• Unlimited beer on our stunning sky terrace