Business Process Excellence Professional Turkey

CEVA Logistics; Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

CEVA Logistics Turkey is seeking an experienced Business Process Excellence Professional to join our Istanbul team within the Core Transversal Functions division. You will drive continuous improvement across contract logistics, optimise processes, and collaborate with operations, IT, and supply chain to deliver measurable performance gains.

You will develop clear process documentation, training materials, and KPIs, while ensuring compliance with standards and regulatory requirements.

Qualifications

• Bachelor's degree or higher in business, engineering, or logistics.
• 0
• Experience in business process improvement or quality management in logistics.
• Knowledge of Lean or Six Sigma methodologies is advantageous.
• Ability to analyze complex processes and develop solutions.
• Strong communication and stakeholder engagement skills.
• Experience with process mapping and data analysis tools.
• Fluency in English and Turkish (written and spoken).

Responsibilities

• Evaluate, analyse and optimise contract logistics processes to boost efficiency and reduce waste.
• Lead continuous improvement initiatives aligned with quality standards.
• Collaborate with operations, supply chain and IT to implement process improvements.
• Ensure compliance with standards, policies and regulatory requirements in logistics.
• Create process documentation, training materials and performance metrics.
• Support Zero Defect programmes to achieve perfection and customer satisfaction.
• Facilitate workshops and change management activities for a culture of excellence.
• Use data analytics and KPIs to track progress and identify bottlenecks.
• Provide insights for strategic planning based on process analysis and best practices.

Skills

Communication skills

Fluency in English and Turkish

Education

Bachelor's degree or higher in Business Administration, Industrial Engineering, Logistics, or related field

Tools

Process mapping tools

Data analysis software

Lean Six Sigma tools

Job description

Position:

Project Planning Professional Turkey

Company:

CEVA Logistics Turkey

Division:

Core Transversal Functions

Organisational Unit:

Implementation and Zero Defect Startup

Sector:

Logistics - Contract Logistics

CEVA Logistics Turkey is seeking an experienced and dedicated Business Process Excellence Professional to join our dynamic team in Istanbul. This position plays a critical role within our Core Transversal Functions division, focusing on enhancing operational efficiencies and driving continuous improvement across contract logistics activities. The successful candidate will be part of the Implementation and Zero Defect Startup unit, contributing directly to our organisational commitment to quality and excellence.

Key Responsibilities:

• Evaluate, analyse, and optimise existing business processes within contract logistics to enhance efficiency, reduce waste, and drive operational excellence.
• Lead and coordinate continuous improvement initiatives that align with company-wide quality and performance standards.
• Collaborate proactively with cross-functional teams including operations, supply chain, and IT to implement process improvements and innovative solutions.
• Establish and maintain compliance with established standards, policies, and regulatory requirements relevant to logistics operations.
• Develop clear process documentation, training materials, and performance metrics to facilitate smooth transitions and sustain improvements.
• Support the implementation and monitoring of Zero Defect programmes aimed at achieving operational perfection and high customer satisfaction.
• Facilitate workshops, training sessions, and change management activities to encourage a culture of excellence and continuous learning among employees.
• Utilise data analytics and key performance indicators (KPIs) to track progress, identify bottlenecks, and recommend data-driven solutions.
• Contribute to strategic planning by providing insights and recommendations based on process analysis and industry best practices.

Qualifications and Experience:

• A bachelor's degree or higher in Business Administration, Industrial Engineering, Logistics, or a related field.
• Proven experience in business process improvement, operational excellence, or quality management within the logistics sector.
• Strong knowledge of Lean, Six Sigma, or other process improvement methodologies is highly advantageous.
• Ability to analyse complex processes, identify inefficiencies, and formulate effective solutions.
• Excellent communication, presentation, and interpersonal skills to engage with diverse teams and stakeholders.
• Proficiency in process mapping tools and data analysis software.
• Fluency in English and Turkish is essential, both written and spoken.

Why CEVA Logistics Turkey?

At CEVA Logistics Turkey, we are committed to creating an inclusive and supportive work environment where every employee’s contribution matters. Joining our team means becoming part of a global leader in logistics and supply chain solutions, with opportunities for professional development and growth. We value innovation, collaboration, and continuous improvement, and we empower our employees to excel and make a positive impact on our business and clients.

What We Offer:

• A stimulating work environment located in the heart of Istanbul.
• Competitive salary and benefits package aligned with industry standards.
• Opportunities to lead impactful projects and contribute directly to company success.
• Comprehensive training and development programmes to advance your career.