Business Process Excellence Professional Turkey

American President Lines; Fatih; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training & development

Job summary

CEVA Logistics Turkey is seeking a Business Process Excellence Professional in Istanbul to drive continuous improvement across contract logistics. You will optimise processes, develop documentation, and lead workshops with cross-functional teams.

The role emphasizes data analytics, KPIs, and Zero Defect initiatives, requiring strong communication in English and Turkish, and a solid background in process improvement methodologies.

Qualifications

• Bachelor’s degree in Business Administration, Industrial Engineering, Logistics or related field.

Responsibilities

• Evaluate and optimise contract logistics processes to drive efficiency and quality.
• Lead continuous improvement initiatives aligned with quality standards.
• Collaborate with operations, supply chain, and IT to implement changes.
• Ensure compliance with standards, policies, and regulatory requirements.
• Develop process documentation, training materials, and KPIs.
• Support Zero Defect startup programmes and change management.
• Facilitate workshops and training to promote a culture of excellence.
• Utilise KPIs and data analytics to identify bottlenecks and drive improvements.
• Contribute to strategic planning with process insights and industry best practices.

Skills

Lean

Six Sigma

Process mapping

Data analysis

Change management

Communication skills

English

Turkish

Education

Bachelor's degree in Business Administration or Industrial Engineering or Logistics

Tools

Data analysis software

Process documentation tools

Job description

Business Process Excellence Professional Turkey

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

Position: Business Process Excellence Professional Turkey

Company: CEVA Logistics Turkey

Division: Core Transversal Functions

Organisational Unit: Implementation and Zero Defect Startup

Sector: Logistics - Contract Logistics

CEVA Logistics Turkey is seeking an experienced and dedicated Business Process Excellence Professional to join our dynamic team in Istanbul. This position plays a critical role within our Core Transversal Functions division, focusing on enhancing operational efficiencies and driving continuous improvement across contract logistics activities. The successful candidate will be part of the Implementation and Zero Defect Startup unit, contributing directly to our organisational commitment to quality and excellence.

Key Responsibilities:

• Evaluate, analyse, and optimise existing business processes within contract logistics to enhance efficiency, reduce waste, and drive operational excellence.
• Lead and coordinate continuous improvement initiatives that align with company-wide quality and performance standards.
• Collaborate proactively with cross-functional teams including operations, supply chain, and IT to implement process improvements and innovative solutions.
• Establish and maintain compliance with established standards, policies, and regulatory requirements relevant to logistics operations.
• Develop clear process documentation, training materials, and performance metrics to facilitate smooth transitions and sustain improvements.
• Support the implementation and monitoring of Zero Defect programmes aimed at achieving operational perfection and high customer satisfaction.
• Facilitate workshops, training sessions, and change management activities to encourage a culture of excellence and continuous learning among employees.
• Utilise data analytics and key performance indicators (KPIs) to track progress, identify bottlenecks, and recommend data-driven solutions.
• Contribute to strategic planning by providing insights and recommendations based on process analysis and industry best practices.

Qualifications and Experience:

• A bachelor's degree or higher in Business Administration, Industrial Engineering, Logistics, or a related field.
• Proven experience in business process improvement, operational excellence, or quality management within the logistics sector.
• Strong knowledge of Lean, Six Sigma, or other process improvement methodologies is highly advantageous.
• Ability to analyse complex processes, identify inefficiencies, and formulate effective solutions.
• Excellent communication, presentation, and interpersonal skills to engage with diverse teams and stakeholders.
• Proficiency in process mapping tools and data analysis software.
• Fluency in English and Turkish is essential, both written and spoken.

Why CEVA Logistics Turkey?

At CEVA Logistics Turkey, we are committed to creating an inclusive and supportive work environment where every employee’s contribution matters. Joining our team means becoming part of a global leader in logistics and supply chain solutions, with opportunities for professional development and growth. We value innovation, collaboration, and continuous improvement, and we empower our employees to excel and make a positive impact on our business and clients.

What We Offer:

• A stimulating work environment located in the heart of Istanbul.
• Competitive salary and benefits package aligned with industry standards.
• Opportunities to lead impactful projects and contribute directly to company success.
• Comprehensive training and development programmes to advance your career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.