Account Manager – English & Korean Customer Support

Lavixo; Kâğıthane; On-site; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A leading finance organization in Turkey is seeking a full-time Customer Support Specialist to engage with clients across multiple group companies. This role involves handling inbound and outbound calls, responding to customer inquiries, and delivering exceptional service to enhance client experiences. Ideal candidates will possess strong language skills in Korean and English, alongside a customer satisfaction-oriented approach. A supportive environment with growth opportunities awaits you.

Qualifications

• Professional proficiency in Korean.
• Proficiency in English at professional working level.
• Previous experience in customer support is a plus.

Responsibilities

• Handling inbound and outbound calls.
• Responding to customer inquiries and requests professionally.
• Delivering excellent customer service to meet performance goals.

Skills

Language proficiencies

Customer satisfaction and solution-oriented approach

Strong communication skills

Teamwork preference

Proficiency in MS Office

Job description

A leading finance organization in Turkey is seeking a full-time Customer Support Specialist to engage with clients across multiple group companies. This role involves handling inbound and outbound calls, responding to customer inquiries, and delivering exceptional service to enhance client experiences. Ideal candidates will possess strong language skills in Korean and English, alongside a customer satisfaction-oriented approach. A supportive environment with growth opportunities awaits you.