Remote German-English Customer Support (Turkey)

Cross Border Talents; Muratpaşa; Remote; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Career development opportunities

Full training and continuous support

Multicultural team environment

Job summary

An international customer support firm is seeking bilingual Customer Support Representatives fluent in German and English to join their team remotely from Turkey. This role involves assisting customers via phone, email, and chat while providing accurate solutions to their inquiries. Ideal candidates should possess strong communication and problem-solving skills, along with a capability to adapt in a rotating shifts environment. Enjoy the comfort of working from home, with competitive salary and career development opportunities.

Qualifications

• Fluent in both German and English.
• Previous customer support experience is preferred.
• Confident using computers and navigating multiple systems.

Responsibilities

• Assist customers via phone, email, and chat in both languages.
• Understand customer needs and provide effective solutions.
• Collaborate with a diverse team in a dynamic environment.

Skills

Fluent in German

Fluent in English

Customer support experience

Strong communication skills

Problem-solving skills

Computer navigation skills

Job description

An international customer support firm is seeking bilingual Customer Support Representatives fluent in German and English to join their team remotely from Turkey. This role involves assisting customers via phone, email, and chat while providing accurate solutions to their inquiries. Ideal candidates should possess strong communication and problem-solving skills, along with a capability to adapt in a rotating shifts environment. Enjoy the comfort of working from home, with competitive salary and career development opportunities.