Japanese-Speaking Customer Support Specialist (Istanbul)

Lavixo; Turkey; On-site; TRY 1,530,612 - 2,040,816; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A prominent finance sector company in Turkey is seeking a Customer Support Specialist for a full-time onsite role. The position requires proficiency in Japanese and English, along with excellent communication skills. Responsibilities include engaging with clients, handling calls, and delivering exceptional customer service. The ideal candidate will have a customer satisfaction-oriented approach and enjoy teamwork. This role offers a competitive salary, performance bonuses, and opportunities for career growth.

Qualifications

• Must have Japanese at a professional level.
• Proficiency in English required.
• Experience in customer support is a plus.

Responsibilities

• Handle inbound and outbound calls.
• Respond to customer inquiries professionally.
• Deliver excellent customer service.

Skills

Japanese at a professional level

Proficiency in English (professional working level)

Strong communication skills

Customer satisfaction and solution-oriented approach

Proficiency in MS Office

Job description

A prominent finance sector company in Turkey is seeking a Customer Support Specialist for a full-time onsite role. The position requires proficiency in Japanese and English, along with excellent communication skills. Responsibilities include engaging with clients, handling calls, and delivering exceptional customer service. The ideal candidate will have a customer satisfaction-oriented approach and enjoy teamwork. This role offers a competitive salary, performance bonuses, and opportunities for career growth.