Japanese-Speaking Client Support Specialist (Onsite, Istanbul)

Lavixo; Kâğıthane; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A leading finance organization in Turkey is looking for Customer Support Specialists to provide exceptional support across its group companies. The role is full-time and requires proficiency in Japanese and English, with responsibilities including handling customer queries and maintaining high satisfaction levels. Ideal candidates should have strong communication skills and a solution-oriented approach. Competitive salary and opportunities for career growth are offered.

Qualifications

• Professional level proficiency in Japanese.
• Proficiency in English at a professional working level.
• Strong communication and teamwork skills.

Responsibilities

• Handle inbound and outbound calls.
• Respond to customer inquiries and requests professionally.
• Deliver excellent customer service to meet performance goals.

Skills

Japanese

English

Customer satisfaction

Communication skills

Teamwork

MS Office

Job description

A leading finance organization in Turkey is looking for Customer Support Specialists to provide exceptional support across its group companies. The role is full-time and requires proficiency in Japanese and English, with responsibilities including handling customer queries and maintaining high satisfaction levels. Ideal candidates should have strong communication skills and a solution-oriented approach. Competitive salary and opportunities for career growth are offered.