English Speaking Sales Representative

Lavixo; Kâğıthane; On-site; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A leading finance organization in Turkey is seeking a full-time Customer Support Specialist to engage with clients across multiple group companies. This role involves handling inbound and outbound calls, responding to customer inquiries, and delivering exceptional service to enhance client experiences. Ideal candidates will possess strong language skills in Korean and English, alongside a customer satisfaction-oriented approach. A supportive environment with growth opportunities awaits you.

Qualifications

• Professional proficiency in Korean.
• Proficiency in English at professional working level.
• Previous experience in customer support is a plus.

Responsibilities

• Handling inbound and outbound calls.
• Responding to customer inquiries and requests professionally.
• Delivering excellent customer service to meet performance goals.

Skills

Language proficiencies

Customer satisfaction and solution-oriented approach

Strong communication skills

Teamwork preference

Proficiency in MS Office

Job description

Company Description

Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs. We are currently recruiting Customer Support Specialists to join our team and provide customer service across our group companies, seeking individuals passionate about delivering exceptional support in multiple languages.

Role Description

This is a full-time onsite role for an Account Manager. As a Customer Support Specialist, you will engage with clients across our group companies. You will use contact center technologies to enhance client experiences and maintain high levels of satisfaction.

Responsibilities

• Handling inbound and outbound calls.
• Responding to customer inquiries and requests professionally.
• Delivering excellent customer service to meet performance goals.

What We Offer

• Competitive salary and performance bonuses.
• A professional and supportive work environment.
• Opportunities for growth and career advancement.

Requirements

• Korean in professional level.
• Proficiency in English (professional working level).
• Preferably residing in Istanbul with a residence permit.

Qualifications

• Language proficiencies.
• Customer satisfaction and solution-oriented approach.
• Strong communication skills and preference for teamwork.
• Proficiency in MS Office.
• Previous experience in customer support is a plus.

We will provide more details about the position during the interview process.

Learn more about us

Visit our website: https://lavixo.com/

Join our team and become part of a leading company in customer service excellence!

Biz Kimiz?

2011 yılı itibariyle Ukrayna’da ve 2019 yılı itibariyle İstanbul/Sarıyer’de bulunan ofisimizde online finans alanında müşterilerimize destek hizmeti vermekteyiz. Hergün 200’den fazla çalışanımız ilgili dilde müşterilerimizi arayarak onlara ihtiyaçları doğrultusunda müşteri desteği hizmeti sağlamaktadır.

Müşterilerimizin beklentilerini nitelikli hizmetle karşılamak önceliğimizdir. Hizmet kalitemizi sürekli geliştirmek için teknolojik altyapımızı üstün tutmaya ve donanımlı insan kaynağımızı verimli kullanmaya özen gösteririz.

LAVIXO bünyesinde kişilerin cinsiyetine, etnik kökenine, ırkına, rengine, milliyetine, ekonomik durumuna, siyasi düşüncesine, dinine ve diğer inanışlarına ilişkin ayrımcılık yapılamaz. İşe alımlarda ve terfilerde, sağlanan çalışma koşullarında, müşterilerle olan tüm ilişkilerde bu anlayış geçerlidir. Faaliyetlerimiz çerçevesinde hangi ortamda bulunursak bulunalım, kişi hak ve özgürlüklerine saygı duyar, inanır ve destekleriz.