Remote German & English Support Specialist in Türkiye

Cross Border Talents; Konak; Remote; TRY 1,291,433 - 1,721,911; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Career development opportunities

Full training and continuous support

Job summary

An international customer support company is seeking a Customer Support Representative fluent in German and English. This remote position allows you to work from the comfort of your home in Turkey. Responsibilities include assisting customers via phone, email, and chat, while listening to their needs and providing effective solutions. The role offers competitive salary, performance bonuses, and opportunities for career development in a supportive and multicultural team environment.

Qualifications

• Fluent in German and English with strong communication skills.
• Previous customer support experience is a plus.
• Confident using computers and navigating multiple systems.

Responsibilities

• Assist customers via phone, email, and chat in both German and English.
• Listen carefully, understand customer needs, and provide effective solutions.
• Handle interactions with professionalism, patience, and empathy.
• Collaborate with a diverse and supportive team.

Skills

Bilingual communication in German and English

Customer support experience

Problem-solving skills

Computer navigation skills

Adaptability

Job description

An international customer support company is seeking a Customer Support Representative fluent in German and English. This remote position allows you to work from the comfort of your home in Turkey. Responsibilities include assisting customers via phone, email, and chat, while listening to their needs and providing effective solutions. The role offers competitive salary, performance bonuses, and opportunities for career development in a supportive and multicultural team environment.