User Experience jobs in Mexico

• Functional area: Human Resources
• Onsite or Remote: Hybrid
• Primary Skills:
• Country/Region: IN
• City: Pune
• Location: Pune, MH, IN, 411001
• Company name: Epiroc Mining India Ltd
• Date of posting: Mar 6, 2025

We are looking for a Global HR Process & Application Professional to join our team. Do you enjoy working in an international environment and ensuring excellent user experience? Would you like to be part of our Global Center of Excellence within Human Resources? Are you a team player who goes the extra mile to deliver quality and dares to think innovatively? If yes, then you might be our new colleague!

Our culture is agile, fostering collaboration, achievement, and continuous improvement. We promote creativity, innovation, and diversity, working with over 113 nationalities. Join us to work with skilled, committed colleagues dedicated to helping customers and living our core values: Collaboration, Commitment, and Innovation.

The Global Center of Excellence HR ensures an excellent user experience for Epiroc employees in core HR applications through innovative solutions and outstanding service. The role involves digitalization, automation, and proactive system support to maximize business value.

• Act as an ambassador for global HR applications such as SuccessFactors, ServiceNow, Power BI, etc., and be the first point of contact for users.
• Drive digitalization and automation initiatives aligned with roadmaps and business strategies.
• Analyze incidents and propose improvements to applications and processes.
• Collaborate with Global HR Analysts and Specialists to develop training materials, manuals, and videos to empower users and reduce support tickets.
• Respond to ServiceNow tickets professionally and promptly.
• Test new features and contribute to process improvements to enhance service and business performance.
• Model data-driven working practices.

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Experience with cloud-based HR systems and ticketing systems; familiarity with SuccessFactors is a plus.
• Minimum 2 years in a similar role.
• Fluent in English; additional languages are desirable.
• Interest in systems, reporting, and HR processes.

Based in Pune or Bangalore, India. Travel may be required.

Epiroc is a leader in productivity solutions for mining, infrastructure, and natural resources, headquartered in Stockholm, Sweden, with manufacturing facilities worldwide. We are committed to sustainable development and innovation in our industry.

Please submit your application by March 16. We welcome diverse talent and encourage those who want to develop and innovate to apply.

Learn more at www.epiroc.com.