Customer Care Executive jobs in United States

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an Impact by

• Foster and build good customer relationship for revenue growth and customer retention.
• Build solid relationships with assigned accounts, to uncover and develop more business opportunities so as to build strong sales pipelines.
• Able to build achievable goal & action plans to maximize sales performance.
• Manage account calls, presentations, negotiations, and be responsible for the development/ nurturing of client relationship.
• Hunt deeper and focus in selling telco and strategic products that is critical for BS revenue contribution (Mobile, Singnet, Security, Cloud and SaaS).
• Able to engage with customers at all levels (IT, HR and C-level).
• Work with cross functional teams to develop comprehensive solutions to address business opportunities and meet customer's specific requirement.
• Establish partnerships with various touch-points such as Channel Partners and Custcare for better market reach and optimize our support resources to drive new sales

Skills for Success

• Minimum diploma with at least 2 years of sales experience
• Experienced in cold calling
• Engaging customers (including C-Level) for requirements and proposals
• Experience in working with various support teams in coming up with pricing, proposals
• Ability to identify opportunities and manage strong pipeline
• Basic Office skills (Powerpoint, Excel)
• Basic understanding of Telecommunications/ICT services
• Strong presentation and communication skills
• Confidence and ability to engage customers

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.