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Resumo da oferta
A leading food services company in Singapore seeks a professional to manage daily food and beverage operations. The role involves supervising teams, ensuring quality service, maintaining hygiene standards, and coordinating with suppliers and departments. You will also evaluate and improve service operations, handle client relationships, and submit financial reports. Ideal candidates should have strong leadership skills and a commitment to quality service and operational excellence.
Responsabilidades
- Assess weekly and monthly trading figures and maintain budget controls.
- Lead, develop and motivate service teams while solving department issues.
- Track schedules to maximize productivity and manage labor costs.
- Maintain quality and standards in food presentation and service.
- To assess weekly and monthly trading figures and maintain adequate controls to monitor budget performance
- Ensure that Sodexo approved suppliers are used when placing food and beverage orders
- To maintain and continuously improve food presentation, service and standards
- Effectively lead, develop and motivate service team, monitoring and solving issues within the department
- Track and prepare all schedules to maximize productivity and keep labour costs within budget
- To refine and improve the operation, encourage and recognise innovation and incorporate these into work procedures
- To be creative and innovative in the day to day management and business development potential at the contract
- To report to the Operations Manager when and as required to do so for the effective overall management of the contract
- To implement directions from Operations Managers and Sodexo Senior Management and provide feedback
- To attend all meetings and training sessions as scheduled
- Responsible for the overall daily food and beverage operations
- Maintain and enhance on-site client relationship by daily effective communication
- Plan and execute monthly rotating menus and special food promotion with the Head Chef
- Ensure that quality and wholesome food is served in the facility
- Manage daily customer feedback concerning services provided through effective communication and effective customer service management
- Ensure that all areas of services provided are maintained at the required in-house and corporate standards
- Co-ordinate activities from the head office during official visits from other related departments ie Purchasing, HR, Finance, Business Development and SEQ Department
- Submit weekly and monthly financial/ administration reports to the Head Office and relevant department i.e. weekly/ monthly MSR, banking etc
- Submit all HR required documentation to Head Office for administration including new employment, termination, leave application, timecards, manpower costs etc
- Evaluate and administer manpower plans, employee training & development
- Maintain and improve hygiene and safety standards of both front of house and back of house operations
- Perform all other duties common assigned to by both the client and management of Sodexo Singapore.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.