x2 Contract Executive Officer / Assistant Manager, Business Operations at Geylang Bahru, up to $5000

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading human resources firm in Singapore is seeking an Operations Manager to oversee backend operations and process improvements. The ideal candidate will have 3-5 years of experience, advanced skills in Microsoft Office, and strong analytical abilities. Responsibilities include managing Purchase Orders, preparing reports, and ensuring compliance with company governance policies. The role offers a competitive salary package and a one-year contract.

Qualifications

• Minimum 3–5 years of experience in administration and backend operations.
• Proven experience in defining and maintaining process frameworks.
• Advanced Microsoft Office skills, especially Excel.

Responsibilities

• Issue and validate Purchase Orders and Work Orders.
• Prepare management reports and analyze data trends.
• Lead the transition of the billing process to optimize manpower.

Skills

Administration

Process Improvement

Data Analysis

Microsoft Excel

Communication

Tools

Microsoft Office

Power BI

Salesforce

ServiceNow

Job description

Core Operations

• Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
• Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
• Process contractor invoices and ensure timely payments.
• Manage invoicing and collection of payments from residents.

Reporting & Analysis

• Prepare management reports and dashboards to track operational performance.
• Analyze data trends to identify areas for improvement and support strategic planning.
• Administrative & Project Support
• Assist the management team with project coordination and administrative tasks.
• Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

• Lead the transition of the billing process to reduce manual intervention and optimize manpower.
• Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity
• Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
• Ensuring regulatory and operational compliance
• Driving continuous improvement

Period

• 1 Year Contract

Location

• Geylang Bahru

Salary

• up to $5,000

Working hours

• Monday to Friday, 8.30am to 6pm

Requirements

• Minimum 3–5 years of experience in administration, backend operations and process improvement
• Proven experience in defining, mapping and maintaining process frameworks
• Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
• Experience using Salesforce for resident or customer relationship management.
• Familiarity with ServiceNow for workflow automation, ticketing, or service management.
• Comfortable working with data visualization tools and enterprise systems.
• Meticulous and organized, with a strong attention to detail.
• Analytical mindset with the ability to interpret data and generate insights.
• Proactive and resourceful, able to work independently and collaboratively.
• Excellent communication and interpersonal skills
• High integrity and commitment to governance and compliance.
• Ability to work independently and as part of a team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg