WSG Programme Management Lead

Public Service Division; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government agency in Singapore is looking for a dynamic individual to lead the management and optimization of divisional pilot operations. The ideal candidate will combine strategic oversight with hands-on process design to deliver impactful pilot programs while managing vendor relationships and stakeholder engagement. Key responsibilities include collaborating on automation solutions and ensuring effective communication among stakeholders. Strong programming skills in UIPath and a proactive attitude are essential for this role. The agency fosters teamwork and innovation, making it an exciting opportunity for the right candidate.

Qualifications

• Strong programming skills in UIPath to support RPA deployments.
• Exceptional problem-solving abilities to navigate complex projects independently.
• Robust knowledge of process analysis, design, and optimization.

Responsibilities

• Management of divisions' pilot operations, including vendor management.
• Design high throughput processes for large volumes of participants.
• Collaborate to develop automation solutions that add value.

Skills

Programming Proficiency in UIPath

Analytical Thinking

Problem-Solving

Process Optimization

Communication

Collaboration

Tools

Excel

Job description

What the role is

We are seeking a dynamic individual to lead the management and optimisation of divisional pilot operations. This role combines strategic oversight with hands-on process design to ensure successful delivery of high-impact pilot programmes whilst managing vendor relationships and stakeholder engagement.

What you will be working on

• Management of divisions’ pilot operations, including vendor management
• Design high throughput processes to handle large volumes of registrants and participants for pilots
• Collaborate with internal and external stakeholders to develop automation solutions that add value to operations and processes
• Cultivate and maintain strong relationships with key stakeholders to ensure successful process and automation implementation
• Work with management, internal and external stakeholders for continuous updates as the pilots go through multiple rounds of iterative design and innovation pilots

What we are looking for

Knowledge/Skills

• Programming Proficiency: Strong programming skills in UIPath and Excel to support RPA deployments.
• Analytical Thinking and Problem-Solving: Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.
• Process Optimization: Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA and process design
• Communication and Collaboration: Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.

Abilities/Aptitudes

• Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines.
• Strong team player: Enjoys working as part of a team to co-create and implement innovation projects.