Front Desk Executive (Customer Service / Wellness)

Recruit Haus Pte Ltd; Singapore; In loco; SGD 26.000 - 42.000; Tempo pieno

Descrizione del lavoro

Recruit Haus Pte Ltd in Singapore is seeking a friendly Front Desk Receptionist for our wellness services, greeting clients, managing bookings, and guiding on services. You will coordinate with wellness coaches and technicians, handle inquiries via phone/WhatsApp, maintain a welcoming reception, and assist with events and administrative tasks.

Experience in hospitality or customer service is preferred; flexibility to work rotating shifts including Saturdays, and a warm, professional demeanour is

Competenze

• Prior experience in hospitality, wellness, or front desk is desirable.
• Strong interpersonal and communication skills.
• Proactive, detail-oriented, and able to multitask.
• Warm, polished, professional demeanor.
• Passion for health, wellness, longevity or client care is an advantage.

Mansioni

• Greet and welcome clients warmly upon arrival.
• Manage appointment bookings, confirmations, and client check-ins/check-outs.
• Provide clear guidance on services, schedules, and facilities.
• Support service flow and coordination with wellness coaches and technicians.
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations.
• Maintain a clean, organized front desk and reception area.
• Ensure smooth service usage and credit tracking through the booking platform.
• Assist with events, VIP visits, and occasional administrative tasks.

Conoscenze

Interpersonal skills

Communication

Multitasking

Detail-oriented

Professional demeanour

Strumenti

Booking platform

Descrizione del lavoro

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including some Saturdays)

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus' PDPA and e2i's PDPA.