Clinic Front Desk & Patient Experience Specialist

THE HEALTH COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Benefits offered by this job

Leave and medical benefits

Healthcare benefits amongst brands up

Job summary

The Health Collective Pte. Ltd. is seeking a friendly front desk administrator to support day-to-day operations at our clinics. You will greet patients, manage appointments, handle calls and emails, and keep patient records up to date.

Requirements include excellent English communication, meticulous administrative skills, reliability, and a willingness to learn in a dynamic environment. Previous clinic or sales/customer service experience is preferred; training will be provided.

Qualifications

• Excellent communication skills with a pleasant disposition.
• Meticulous and systematic with administrative procedures.
• Confident and fluent in English.

Responsibilities

• Day-to-day operations at the clinics.
• Communicate and provide assistance to patients/members.
• Schedule appointments and answer telephone enquiries and emails.
• Maintain and update client database.
• Management of invoice and payments at the clinics.
• Participate in corporate events (if required).
• Ad-hoc duties assigned by the management.

Skills

Good communication

Meticulous

Fluent in English

Willingness to learn

Job description

The Health Collective Pte. Ltd. is seeking a friendly front desk administrator to support day-to-day operations at our clinics. You will greet patients, manage appointments, handle calls and emails, and keep patient records up to date.

Requirements include excellent English communication, meticulous administrative skills, reliability, and a willingness to learn in a dynamic environment. Previous clinic or sales/customer service experience is preferred; training will be provided.