Welcoming TCM Clinic Assistant | Front Desk & Patient Care

YI TCM PTE. LTD.; Singapore; Presencial; SGD 20.000 - 28.000; Jornada completa

Descripción de la vacante

YI TCM PTE. LTD. is seeking a Clinic Assistant to warmly greet patients, manage registrations, and assist with daily operations at HarbourFront Centre or Somerset branches.

You will learn our clinic management system and help with appointments, payments, and light housekeeping. This role offers a clear career path from Clinic Assistant to Clinic Manager, with weekend shifts possible and compensation for 6‑day weeks.

Formación

• Experience in customer service or frontline roles is preferred.
• Willingness to learn and grow in healthcare/TCM.
• Willing to work on weekends.
• Willing to work at HarbourFront Centre or Somerset branches.

Responsabilidades

• Greet patients warmly and handle registration and data entry.
• Learn to use the clinic management system (training provided).
• Answer calls and WhatsApp inquiries and manage appointments.
• Keep the treatment room clean after each patient.
• Assist with medicine prescription and preparation.
• Process payments and handle orders.
• Order clinic supplies.
• Check the mailbox and welcome guests.
• Open the clinic and prep for the day with calming music.
• Support the assistant clinic manager and clinic manager.
• Complete closing duties and wrap up for the day.
• Attend trainings as needed.
• Update WhatsApp broadcast list.

Conocimientos

Customer service

Registration/data entry

Teamwork

Healthcare interest

Herramientas

Clinic management system

Descripción del empleo

YI TCM PTE. LTD. is seeking a Clinic Assistant to warmly greet patients, manage registrations, and assist with daily operations at HarbourFront Centre or Somerset branches.

You will learn our clinic management system and help with appointments, payments, and light housekeeping. This role offers a clear career path from Clinic Assistant to Clinic Manager, with weekend shifts possible and compensation for 6‑day weeks.