TCM Clinic Assistant - Patient Care & Clinic Ops (Weekend)

RENDA HEALTHCARE PRIVATE LIMITED; Singapore; Vor Ort; SGD 27.000 - 38.000; Vollzeit

Zusammenfassung

RENDA HEALTHCARE PRIVATE LIMITED, operating Renda TCM clinics in Singapore, seeks a Clinical Assistant to support physicians and clinic teams in daily operations. You will help ensure smooth patient service, clinic administration, clinical support, and medicine preparation in busy TCM clinics.

Responsibilities include greeting patients, handling registrations, scheduling appointments, stock and inventory management, preparing treatment rooms and medicines, and assisting with billing and records.

Qualifikationen

• Experience in a TCM clinic or healthcare setting is advantageous.
• No experience required; fresh entrants welcome.
• Good communication and interpersonal skills required.

Aufgaben

• Greet and assist patients warmly and professionally to create a welcoming clinic experience
• Manage patient registration and respond accurately to general enquiries about TCM services and clinic arrangements
• Schedule, reschedule, and cancel patient appointments using the clinic management system while maintaining accurate records
• Handle patient correspondence, data entry, filing, and routine administrative tasks to support clinic coordination
• Process patient payments accurately and issue receipts, maintaining proper billing and transaction records
• Prepare and maintain treatment rooms, equipment, and supplies to support physicians during consultations and treatments
• Assist physicians with clinical duties as needed within the scope of the role
• Prepare, pack, and dispatch TCM medicines following physician instructions and clinic procedures
• Identify and prepare correct medicines based on physician-provided names to ensure accurate dispensing
• Monitor and organise stocks of herbal medicines, supplies, and equipment, assisting with receiving and storage
• Conduct inventory checks and support stock replenishment when required
• Maintain cleanliness and hygiene in treatment rooms, clinic areas, and common spaces following safety procedures
• Ensure the clinic environment is neat, organised, and well maintained

Kenntnisse

Strong communication

Interpersonal skills

Computer literacy

Customer service

Teamwork

Attention to detail

Willingness to learn

Tools

Clinic management system

Jobbeschreibung

RENDA HEALTHCARE PRIVATE LIMITED, operating Renda TCM clinics in Singapore, seeks a Clinical Assistant to support physicians and clinic teams in daily operations. You will help ensure smooth patient service, clinic administration, clinical support, and medicine preparation in busy TCM clinics.

Responsibilities include greeting patients, handling registrations, scheduling appointments, stock and inventory management, preparing treatment rooms and medicines, and assisting with billing and records.