Weekend-Ready Customer Relations & Operations Specialist

Write Edge Pte Ltd; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

Write Edge Pte Ltd is seeking warm, service-oriented individuals to join our Customer Relations & Operations team. This role focuses on helping students and parents, advising on courses, and ensuring smooth centre operations.

You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within our education company. Strong communication, multitasking, and problem-solving abilities are essential, as is professionalism and a

Qualifications

• 1–2 years of relevant work experience.
• Experience in education services is a plus.
• Strong written and spoken English.

Responsibilities

• Be the first point of contact for students and parents, both in person and online.
• Provide course advice and support to prospective and existing parents.
• Build strong relationships with students and parents through timely follow-up and excellent customer service.
• Support centre operations, including scheduling, teacher deployment, and relief coordination.
• Assist with administrative duties such as invoicing and student records.
• Help ensure the smooth running of the centre and a positive experience for all students.

Skills

Tech-Savvy

Multitasker

Problem-Solver

Great Communicator

Professional

Team Player

Tools

Google Docs

Sheets

Microsoft Office

Job description

Write Edge Pte Ltd is seeking warm, service-oriented individuals to join our Customer Relations & Operations team. This role focuses on helping students and parents, advising on courses, and ensuring smooth centre operations.

You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within our education company. Strong communication, multitasking, and problem-solving abilities are essential, as is professionalism and a