Warm Welcome Experience Ambassador

1 CAR WORKSHOP PTE. LTD.

Singapore

On-site

SGD 29,000 - 36,000

Full time

2 days ago

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Job summary

1 CAR WORKSHOP PTE. LTD. is looking for a friendly Customer Experience Ambassador to welcome customers and ensure they feel cared for during their visit. You will be the approachable face of our workshop, guiding guests and coordinating with service advisors to create a seamless experience.

No automotive knowledge is required, and training will be provided. This role suits individuals who enjoy hospitality, clear communication, and helping others in a dynamic workshop setting in Singapore.

Qualifications

Friendly, approachable and service-oriented personality.

Responsibilities

Warmly greet and welcome customers arriving at our workshop.
Proactively walk around the customer areas to check if anyone needs assistance.
Offer customers water and ensure they are comfortable while waiting.
Help direct customers to the appropriate service advisors.
Check on waiting customers and ensure nobody feels overlooked.
Identify customers who may need assistance and proactively approach them.
Assist elderly customers or those who require additional support.
Keep the customer reception and waiting areas neat, tidy and presentable.
Communicate customer requests or concerns to the relevant team members.
Help create a friendly, professional and positive experience for every customer.