Warehouse Process Expert

Novartis; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Novartis in Singapore seeks a Warehouse Process Expert to lead daily warehouse operations and contractor performance, ensuring safe, compliant, accurate and timely material handling across receiving, put-away, issuance, labeling, packing and shipping.

You will uphold cGMP/GDP, manage SAP WM/MM transactions, maintain inventory accuracy, and support audit readiness while driving continuous improvement with cross-functional teams.

Qualifications

• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Experience in logistics or warehouse management in cGMP-regulated environments preferred.
• Good understanding of SAP WM and MM modules.
• Knowledge of pharma quality requirements (cGMP) is advantageous.
• Fluent written and spoken English.

Responsibilities

• Lead day-to-day warehouse operations and contractor performance.
• Ensure compliance with HSE, cGMP and GDP across activities.
• Oversee receiving, labeling, put-away, issuing and shipping processes.
• Maintain inventory accuracy and drive cycle counts and reconciliation.
• Support audit readiness and pre-audit activities.
• Coordinate with Quality Control and Production units as needed.

Skills

SAP WM/MM knowledge

Supply Chain understanding

Stakeholder management

Education

Bachelor's degree in Business or SCM or Logistics or Warehousing

Tools

SAP

Job description

Job Description Summary

As Warehouse Process Expert you will lead day-to-day warehouse operations and contractor performance while ensuring safe, compliant, accurate and timely material handling across receiving, put-away, issuance, labelling, packing, shipping, inventory control and audit readiness.

Job Description

Major accountabilities:

• Ensure HSE, cGMP and GDP compliance across warehouse operations, including documentation, training, housekeeping, deviation/CAPA closure and risk management.

• Lead receiving, verification, labelling and put-away activities, ensuring accurate and timely SAP Goods Receipt transactions and correct material storage.

• Execute process orders, transfer orders and material issuance accurately and on schedule, including picking and transferring to Production Units in accordance with approved SOPs.

• Coordinate raw material sampling and sample shipments with Quality Control departments and laboratories and external service providers.

• Maintain inventory accuracy, traceability and control through cycle counts, stock-taking, discrepancy resolution, financial controls adherence, external warehouse reconciliation and reporting.

• Support audit readiness and stakeholder coordination, including pre-audit walk-downs, challenge sessions.

• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution activities.

• Drive continuous improvement and business continuity through continuous improvement and simplification implementation, contractor engagement and hands-on operational support when required.

Essential Requirements:

• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.

• Minimum 5 years of experience in logistics, warehouse management or distribution, preferably in medical device, pharmaceutical, biopharmaceutical or other cGMP-regulated environments, and managing a sizeable group of warehouse operators or contractors.

• Good understanding of SAP or supply chain management systems is an advantage including working knowledge of SAP warehouse management modules such as WM and MM.

• Good understanding of quality requirements in the Pharma / Biopharma industry, including cGMP expectations.

• Fluent written and spoken English.

Desirable Requirements:

• Action-oriented mindset with strong execution discipline and the ability to coordinate across functions.

• High agility and comfort working in a changing environment.

• Strong stakeholder management skills, with the ability to build effective relationships with internal partners and external service providers.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Inventory Management, Master Data, Operational Excellence, Order Management, Supply Planning, Warehouse Management