Warehouse Process Expert

Novartis Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Novartis Singapore is seeking a Warehouse Process Expert to lead daily warehouse operations and contractor performance while ensuring safe, compliant and timely material handling across receiving, labeling, packing, shipping, inventory control and audit readiness.

The role requires a degree in logistics or a related field with at least 5 years in regulated logistics environments. SAP WM/MM experience and fluent English are essential for success in this role.

Qualifications

• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution in regulated environments.
• Good understanding of SAP or supply chain management systems including WM and MM.
• Good understanding of quality requirements in Pharma/Biopharma, including cGMP expectations.
• Fluent written and spoken English.

Responsibilities

• Lead day-to-day warehouse operations and contractor performance while ensuring safety, compliance, accuracy and timely material handling across receiving, put-away, issuance, labeling, packing, shipping, inventory control and audit readiness.
• Coordinate receiving, verification, labeling and put-away activities with accurate SAP Goods Receipt and correct storage.
• Execute process orders, transfer orders and material issuance accurately and on schedule per SOPs, including production transfers.
• Coordinate raw material sampling and sample shipments with Quality Control and external labs.
• Maintain inventory accuracy through cycle counts and reconciliation, ensuring traceability and financial controls.
• Support audit readiness and stakeholder coordination, including pre-audit walk-downs and challenge sessions.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution.
• Drive continuous improvement and contractor engagement with hands-on operational support when required.

Skills

Warehouse operations

SAP WM/MM

GxP / cGMP

Quality control

English fluency

Education

Degree in Logistics or related field

Tools

SAP WM

Job description

Summary

As Warehouse Process Expert you will lead day-to-day warehouse operations and contractor performance while ensuring safe, compliant, accurate and timely material handling across receiving, put-away, issuance, labelling, packing, shipping, inventory control and audit readiness.

About The Role

Major accountabilities

• Ensure HSE, cGMP and GDP compliance across warehouse operations, including documentation, training, housekeeping, deviation/CAPA closure and risk management.
• Lead receiving, verification, labelling and put-away activities, ensuring accurate and timely SAP Goods Receipt transactions and correct material storage.
• Execute process orders, transfer orders and material issuance accurately and on schedule, including picking and transferring to Production Units in accordance with approved SOPs.
• Coordinate raw material sampling and sample shipments with Quality Control departments and laboratories and external service providers.
• Maintain inventory accuracy, traceability and control through cycle counts, stock-taking, discrepancy resolution, financial controls adherence, external warehouse reconciliation and reporting.
• Support audit readiness and stakeholder coordination, including pre-audit walk-downs, challenge sessions.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution activities.
• Drive continuous improvement and business continuity through continuous improvement and simplification implementation, contractor engagement and hands-on operational support when required.

Essential Requirements

• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution, preferably in medical device, pharmaceutical, biopharmaceutical or other cGMP-regulated environments, and managing a sizeable group of warehouse operators or contractors.
• Good understanding of SAP or supply chain management systems is an advantage including working knowledge of SAP warehouse management modules such as WM and MM.
• Good understanding of quality requirements in the Pharma / Biopharma industry, including cGMP expectations.
• Fluent written and spoken English.

Desirable Requirements

• Action-oriented mindset with strong execution discipline and the ability to coordinate across functions.
• High agility and comfort working in a changing environment.
• Strong stakeholder management skills, with the ability to build effective relationships with internal partners and external service providers.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards

Learn about all the ways we’ll help you thrive personally and professionally.

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