Warehouse Process Expert

Novartis Farmacéutica; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Novartis Singapore Pharmaceutical Manufacturing Pte Ltd is seeking a Warehouse Process Expert to lead daily warehouse operations and contractor performance across receiving, put-away, issuance, labeling, packing, shipping and inventory control.

Role emphasizes HSE, cGMP and GDP compliance, accurate SAP Goods Receipt transactions, and coordination with Quality Control and external providers. Minimum 5 years in logistics in regulated environments is required.

Qualifications

• Must have a degree in business, supply chain, logistics, warehousing or related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution in cGMP-regulated environments.
• Fluent written and spoken English.
• Good understanding of SAP or supply chain management systems (SAP WM/MM) preferred.

Responsibilities

• Lead day-to-day warehouse operations and contractor performance.
• Ensure HSE, cGMP and GDP compliance across warehouse activities.
• Oversee receiving, verification, labeling, put-away and stock accuracy.
• Execute process orders, transfer orders and material issuance per SOPs.
• Coordinate raw material sampling with Quality Control and labs.
• Maintain inventory accuracy, cycle counts, and financial controls.
• Support audit readiness and pre-audit activities.
• Ensure safe drug substance handling and cold-chain shipping.

Skills

HSE compliance

cGMP & GDP

Agile execution

Stakeholder management

English proficiency

Education

Degree in Business, Supply Chain, Logistics, Warehousing or related field

Tools

SAP WM

SAP MM

Job description

As Warehouse Process Expert you will lead day-to-day warehouse operations and contractor performance while ensuring safe, compliant, accurate and timely material handling across receiving, put-away, issuance, labelling, packing, shipping, inventory control and audit readiness.

About the Role

Major accountabilities:

• Ensure HSE, cGMP and GDP compliance across warehouse operations, including documentation, training, housekeeping, deviation/CAPA closure and risk management.
• Lead receiving, verification, labelling and put-away activities, ensuring accurate and timely SAP Goods Receipt transactions and correct material storage.
• Execute process orders, transfer orders and material issuance accurately and on schedule, including picking and transferring to Production Units in accordance with approved SOPs.
• Coordinate raw material sampling and sample shipments with Quality Control departments and laboratories and external service providers.
• Maintain inventory accuracy, traceability and control through cycle counts, stock-taking, discrepancy resolution, financial controls adherence, external warehouse reconciliation and reporting.
• Support audit readiness and stakeholder coordination, including pre-audit walk-downs, challenge sessions.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution activities.
• Drive continuous improvement and business continuity through continuous improvement and simplification implementation, contractor engagement and hands-on operational support when required.
• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution, preferably in medical device, pharmaceutical, biopharmaceutical or other cGMP-regulated environments, and managing a sizeable group of warehouse operators or contractors.
• Good understanding of SAP or supply chain management systems is an advantage including working knowledge of SAP warehouse management modules such as WM and MM.
• Good understanding of quality requirements in the Pharma / Biopharma industry, including cGMP expectations.
• Fluent written and spoken English.
• Action-oriented mindset with strong execution discipline and the ability to coordinate across functions.
• High agility and comfort working in a changing environment.
• Strong stakeholder management skills, with the ability to build effective relationships with internal partners and external service providers.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

SG12 (FCRS = SG012) Novartis Singapore Pharmaceutical Manufacturing Pte Ltd