Warehouse Process Expert

Novartis Pharma Schweiz; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Novartis Pharma Schweiz seeks a seasoned logistics professional to oversee warehouse operations in Singapore with focus on compliance, accuracy and efficiency. You will manage receiving, put-away, and stock control under cGMP/GDP requirements, coordinating with Quality Control and external providers.

Strong SAP WM/MM proficiency is valuable. The role demands leadership of a sizeable team, documentation discipline and readiness for audits, driving continuous improvement while ensuring cold-chain

Qualifications

• Degree in Business, Supply Chain Management, Logistics, Warehousing or related field.
• 5+ years in logistics, warehouse management or distribution in regulated environments.
• Knowledge of SAP warehouse management (WM/MM) is advantageous.
• Understanding of cGMP, GDP and pharma quality requirements.
• Fluent written and spoken English.

Responsibilities

• Ensure HSE, cGMP and GDP compliance across warehouse operations.
• Lead receiving, verification, labelling and put-away with SAP Goods Receipt.
• Execute process orders, transfer orders and material issuance on schedule.
• Coordinate raw material sampling with Quality Control and external providers.
• Maintain inventory accuracy through cycle counts, reconciliation, and reporting.
• Support audit readiness and stakeholder coordination.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping.
• Drive continuous improvement and business continuity with hands-on support.

Skills

Fluent English

Stakeholder management

Execution discipline

Education

Business degree

Supply chain degree

Logistics degree

Tools

SAP

SAP WM

SAP MM

Job description

Job Summary

• Ensure HSE, cGMP and GDP compliance across warehouse operations, including documentation, training, housekeeping, deviation/CAPA closure and risk management.
• Lead receiving, verification, labelling and put-away activities, ensuring accurate and timely SAP Goods Receipt transactions and correct material storage.
• Execute process orders, transfer orders and material issuance accurately and on schedule, including picking and transferring to Production Units in accordance with approved SOPs.
• Coordinate raw material sampling and sample shipments with Quality Control departments and laboratories and external service providers.
• Maintain inventory accuracy, traceability and control through cycle counts, stock-taking, discrepancy resolution, financial controls adherence, external warehouse reconciliation and reporting.
• Support audit readiness and stakeholder coordination, including pre-audit walk-downs, challenge sessions.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution activities.
• Drive continuous improvement and business continuity through continuous improvement and simplification implementation, contractor engagement and hands-on operational support when required.
• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution, preferably in medical device, pharmaceutical, biopharmaceutical or other cGMP-regulated environments, and managing a sizeable group of warehouse operators or contractors.
• Good understanding of SAP or supply chain management systems is an advantage including working knowledge of SAP warehouse management modules such as WM and MM.
• Good understanding of quality requirements in the Pharma / Biopharma industry, including cGMP expectations.
• Fluent written and spoken English.
• Action-oriented mindset with strong execution discipline and the ability to coordinate across functions.
• High agility and comfort working in a changing environment.
• Strong stakeholder management skills, with the ability to build effective relationships with internal partners and external service providers.

Major Accountabilities

• Ensure HSE, cGMP and GDP compliance across warehouse operations, including documentation, training, housekeeping, deviation/CAPA closure and risk management.
• Lead receiving, verification, labelling and put-away activities, ensuring accurate and timely SAP Goods Receipt transactions and correct material storage.
• Execute process orders, transfer orders and material issuance accurately and on schedule, including picking and transferring to Production Units in accordance with approved SOPs.
• Coordinate raw material sampling and sample shipments with Quality Control departments and laboratories and external service providers.
• Maintain inventory accuracy, traceability and control through cycle counts, stock-taking, discrepancy resolution, financial controls adherence, external warehouse reconciliation and reporting.
• Support audit readiness and stakeholder coordination, including pre-audit walk-downs, challenge sessions.
• Ensure safe, GMP-compliant drug substance handling and cold-chain shipping across receiving and distribution activities.
• Drive continuous improvement and business continuity through continuous improvement and simplification implementation, contractor engagement and hands-on operational support when required.

Essential Requirements

• Degree in Business, Supply Chain Management, Logistics, Warehousing or a related field.
• Minimum 5 years of experience in logistics, warehouse management or distribution, preferably in medical device, pharmaceutical, biopharmaceutical or other cGMP-regulated environments, and managing a sizeable group of warehouse operators or contractors.
• Good understanding of SAP or supply chain management systems is an advantage including working knowledge of SAP warehouse management modules such as WM and MM.
• Good understanding of quality requirements in the Pharma / Biopharma industry, including cGMP expectations.
• Fluent written and spoken English.

Desirable Requirements

• Action-oriented mindset with strong execution discipline and the ability to coordinate across functions.
• High agility and comfort working in a changing environment.
• Strong stakeholder management skills, with the ability to build effective relationships with internal partners and external service providers.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.