Waiter / Waitress

OAK & EMBER PTE. LTD.; Singapore; On-site; SGD 20,088 - 27,900; Full time

Job summary

OAK & EMBER PTE. LTD. in Singapore is seeking dedicated staff to provide outstanding customer service in a cozy restaurant setting. Responsibilities include preparing drinks, greeting guests, handling orders, and ensuring a clean dining environment. The ideal candidate will possess excellent communication skills and a positive attitude, contributing to a welcoming atmosphere.

Previous experience is preferred, but not required. Flexibility to work evenings, weekends, and holidays is essential. Join our welcoming team to create memorable dining experiences.

Qualifications

• Previous experience in a similar role preferred but not required.
• Basic hygiene and safety consciousness.
• Positive working attitude.

Responsibilities

• Prepare drinks according to recipe.
• Greet guests and advise on table QR code ordering.
• Assist guests with seating requirements.
• Handle order taking and payment collection.
• Upsell additional items to enhance guest experience.
• Serve food and drink orders promptly.
• Maintain cleanliness of the restaurant and workstations.
• Perform opening and closing duties as per SOP.

Skills

Excellent communication skills

Customer service skills

Teamwork

Ability to work in a fast-paced environment

Job description

SUMMARY:

Oak& Ember is a cosy smoked meat restaurant specializing in delectable dishes and meat platters such as beef brisket, pork ribs, grilled chicken, pastas and sliders. Nestled in the heart of Loyang, our small establishment boasts a warm and welcoming atmosphere, delivering a unique culinary experience to our patrons. With a team of dedicated chefs and a friendly front-of-house crew, Oak& Ember takes pride in crafting exceptional smoked meat dishes that leave a lasting impression.

Key Responsibilities:

• Prepare drinks according to recipe
• Greet guests upon their arrival and advise on table QR code ordering
• Assist guests with baby chair and/or wheelchair requirements
• Take order over the counter and handle payment collection
• Upsell additional items to increase revenue and enhance guests’ experience
• Serve drink and food orders promptly and accurately
• Cleaning and setting tables in preparation for new guests
• Set-up and clearing of restaurant before and after service, depending on shift assigned
• Prepare and replenish stations before shift startsMaintenance of restaurant cleanliness and workstations
• Perform opening duties and closing duties as per SOP
• Attend to guests with their requests promptly and check on guests overall dine-in experience
• Assisting with basic food preparation tasks, such as assembling salads or desserts, as needed
• Assist guests with enquiries and recommend dishes based on preferences and menu offerings
• Ad-hoc duties assigned by manager on duty

Job Requirements:

• Previous experience in similar role preferred but not required
• Excellent communication and customer service skills
• Ability to work effectively in a fast-paced environment
• Basic hygiene and safety consciousness
• Possess a positive working attitude
• Ability to work in a team
• Ability to work flexible hours, including evenings, weekends, and holidays