Guest Experience Specialist — Front of House

OAK & EMBER PTE. LTD.; Singapore; On-site; SGD 20,088 - 27,900; Full time

Job summary

OAK & EMBER PTE. LTD. in Singapore is seeking dedicated staff to provide outstanding customer service in a cozy restaurant setting. Responsibilities include preparing drinks, greeting guests, handling orders, and ensuring a clean dining environment. The ideal candidate will possess excellent communication skills and a positive attitude, contributing to a welcoming atmosphere.

Previous experience is preferred, but not required. Flexibility to work evenings, weekends, and holidays is essential. Join our welcoming team to create memorable dining experiences.

Qualifications

• Previous experience in a similar role preferred but not required.
• Basic hygiene and safety consciousness.
• Positive working attitude.

Responsibilities

• Prepare drinks according to recipe.
• Greet guests and advise on table QR code ordering.
• Assist guests with seating requirements.
• Handle order taking and payment collection.
• Upsell additional items to enhance guest experience.
• Serve food and drink orders promptly.
• Maintain cleanliness of the restaurant and workstations.
• Perform opening and closing duties as per SOP.

Skills

Excellent communication skills

Customer service skills

Teamwork

Ability to work in a fast-paced environment

Job description

OAK & EMBER PTE. LTD. in Singapore is seeking dedicated staff to provide outstanding customer service in a cozy restaurant setting. Responsibilities include preparing drinks, greeting guests, handling orders, and ensuring a clean dining environment. The ideal candidate will possess excellent communication skills and a positive attitude, contributing to a welcoming atmosphere.

Previous experience is preferred, but not required. Flexibility to work evenings, weekends, and holidays is essential. Join our welcoming team to create memorable dining experiences.