MANAGER

RED CHAMBER PTE. LTD.; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

Red Chamber Entertainment Pte Ltd in Singapore is seeking a Restaurant Waiter/Waitress to deliver exceptional service by greeting guests, taking orders, serving food and drinks, and ensuring a clean, efficient dining area in a fast-paced environment.

You will use Revel POS or Toast POS, handle cash transactions, and collaborate with kitchen and bar staff. The role emphasizes teamwork, accuracy, and attentiveness to guest needs in a busy, dynamic restaurant setting.

Qualifications

• Strong guest-service and communication skills.
• Ability to handle POS transactions accurately.

Responsibilities

• Greet and escort customers to tables.
• Present menus and explain portions and allergens.
• Prepare tables with linens and proper service ware.
• Take accurate orders using POS and order slips.
• Communicate order details to Kitchen promptly.
• Serve food and drinks promptly and courteously.
• Maintain cleanliness and report issues.
• Collaborate with bar/restaurant staff on specials.

Skills

Customer service

Cash handling

POS systems

Food safety knowledge

Tools

Revel POS

Toast POS

Job description

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

• Greet and escort customers to their tables to ensure a welcoming experience
• Present menus and provide detailed information about portions, ingredients, and potential food allergies
• Prepare tables by setting up linens, flatware, and glasses for service readiness
• Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
• Take accurate food and drink orders using POS ordering software and order slips
• Communicate order details clearly to Kitchen Staff to ensure timely preparation
• Serve food and drink orders promptly and courteously
• Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
• Arrange table settings and maintain a tidy dining area throughout service
• Deliver checks and collect bill payments efficiently
• Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
• Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
• Follow all relevant health department regulations to maintain safety and hygiene standards
• Provide excellent customer service by attentively responding to guest needs and inquiries
• Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
• Apply basic math skills to handle transactions accurately
• Exhibit attentiveness and patience when interacting with customers
• Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
• Practice active listening and communicate effectively with team members and customers
• Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

• Team player attitude to contribute positively to the work environment
• Good learning attitude to adapt and grow within the role

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