VP, System Analyst, Digital Banking

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading bank in Asia seeks a professional to drive the technical requirements lifecycle, manage a team of System Analysts, and ensure compliance with the bank's standards. Ideal candidates will have 10+ years in digital banking solutions, a Bachelor's degree in Computer Science or Engineering, and strong analytical and leadership skills. You will support development and testing, document requirements, and lead stakeholder relationships in an Agile environment.

Qualifications

• 10+ years of experience in managing technical/system requirements.
• Strong record in delivering Digital Banking solutions.
• Excellent communication skills with stakeholders.

Responsibilities

• Drive Technical/ System Requirements Lifecycle.
• Support Functional Business Analyst and communicate requirements.
• Conduct Defect Triage and manage a team of System Analysts.

Skills

Digital banking products knowledge

Detail-oriented

Technical documentation skills

Agile delivery experience

Stakeholder management

Analytical skills

Team leadership

Education

Bachelor Degree in Computer Science, Engineering, or equivalent experience

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The incumbent will drive the standards and practices across technical requirement gathering, impact analyst, effort estimation and technical solution design.

Responsibilities

• Drive Technical / System Requirements Lifecycle - From abstract product vision all the way to detailed system / technical requirements
• Support Functional Business Analyst - Assist the Functional Business Analyst in translating the high‑level product vision and initiatives into tangible, detailed technical / system requirements for developers, in collaboration with platform architects. This can be in the form of system interactions for the process flows, technical specifications and elaborated acceptance criteria for relevant stories
• Support Development and Testing - Support Developers and Testers by providing the first level of technical clarifications during development and/or testing. Responsible for conducting Defect Triage in consultation with all relevant stakeholders as needed
• Requirement Traceability - Responsible for documenting final technical artefacts and ensuring complete traceability to original technical requirements and change management
• Leadership and management - Hands‑on leadership and manage a team of 10‑15 System Analysts by example
• Technical Requirement refinement / elaboration:
  • Refine / elaborate the back end stories related to specific systems / platforms based on the agreed technical requirements, ensuring that they follow UOB’s prescribed format. Ensure that stories have sufficient details and correct acceptance criteria so that developers are able to estimate and work with them
  • Ensure stories are consistent and high‑quality
  • Actively participate in Sprint Planning between Product Owner, Tribe lead, Functional BA and squad members to understand technical requirements
  • Consult Solution Architects to clarify technical / system requirements
• Defect Triage: Conduct Defect Triage in consultation with Functional BA as needed
• Requirement Traceability and Change Management: Compile final technical requirements documentation ensuring full traceability and change management

Skills Required

• Good understanding of digital banking products and system interactions
• Extremely detail‑oriented
• Understands the business requirements and has the ability to translate high‑level requirements into detailed documentation within the organisation’s context
• Ability to evaluate and analyse existing technical system interactions, and uncover areas for improvements
• Ability to envision and design end to end system solution design keeping an eye on the details
• Ability to analyse / identify how a process design change might impact downstream system interactions
• Ability to gather critical technical information from meetings with various stakeholders and producing useful technical documentation
• Ability to communicate and clarify system / technical requirements with developers, testers and other key stakeholders from business, operations and technology functions
• Ability to identify and clearly document system dependencies
• Excellent technical / documentation / analytical skills
• Ability to work in an Agile delivery environment - adopting agile behavior and tools
• Ability to develop, review and update project plans, resources, budgets and timeframes.
• Drive the data, design and solution discussions with vendor, technology team and user groups.
• Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on delivering banking systems and solutions
• Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget
• Stakeholder and relationship management, including escalation, expectation, conflict, scope changes
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions
• Plan project efforts to upgrade, enhance and maintain systems at supported release levels
• Identify and raise risks and issues affecting the project, including financial or operation and proactively managing them, with timely escalation to relevant parties where necessary.
• Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.
• Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities.
• Organise and chair governance meetings, including preparation of meeting materials and minutes.
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Directs the offshore squad in making day‑to‑day decisions and conflict resolution

Requirements

• Bachelor Degree in Computer Science, Engineering, or equivalent experience
• Strong record of deliveries in Digital Banking solution
• At least 10 years of experience in driving technical / system requirements lifecycle – From abstract product vision all the way to detailed system / technical requirements
• Strong business and technology knowledge on Corporate or Consumer banking products and services such as retail and consumer Banking, credit/debit Cards, ATM and payment systems, Internet and mobile banking.
• Able to verify that the user requirements are achievable and support business users during UAT and post‑implementation phases.
• Collaborate with IT teams to resolve issues. Work with Solution Architects and system teams to produce high quality deliverables.
• Strong organisation skills and a clear communicator
• Good understanding on technology stacks and architecture layers.
• Experience in both Waterfall and Agile delivery (SCRUM).
• Strong organizational and leadership skills.
• Possess leadership skills, result oriented and requires minimal supervision

Additional Requirements

Financial institutions (Inactive), University-Bachelor - Computer Science & Engineering

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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