VP, Private Banking Operations Transformation & Strategy

Testing Site - JPMC; Singapore; On-site; SGD 250,000 - 380,000; Full time

Job summary

Testing Site - JPMC in Singapore seeks an Operations Strategy and Transformation Vice President to lead a scalable, data- and technology-enabled operating model for Private Banking Operations across Asia.

You will translate complex priorities into concise narratives, drive automation and AI use cases, establish governance and metrics, and partner with Operations, Technology, client-facing teams and Risk to deliver measurable improvements in client experience, efficiency and control.

Qualifications

• Bachelor’s degree in business, finance, technology, or a related field.
• 10+ years of experience in management consulting, operations transformation, or strategic program delivery within financial services.
• Experience leading business and operating model transformations from design through implementation with documented benefits.
• Experience applying automation, AI, and advanced analytics to operational challenges.
• Understanding of private banking operations across the trade life cycle and operational risk controls.
• Ability to synthesize complex analysis into concise, action-oriented materials for senior audiences.
• Experience establishing governance, performance measures, and reporting for transformation programs.
• Experience working across functions and regions to align stakeholders and drive delivery.

Responsibilities

• Lead the design and delivery of the transformation roadmap for Private Banking Operations across Asia.
• Translate operational and portfolio data into concise, executive-ready insights to inform decisions on efficiency, risk, and client outcomes.
• Identify and prioritize high-impact automation and artificial intelligence use cases that improve straight-through processing and productivity.
• Establish and maintain governance, performance measures, and transparent reporting to track outcomes end to end.
• Partner with stakeholders across Operations, Technology, client-facing teams, and Risk to align priorities and remove delivery blockers.
• Harmonize operating models across booking centers and support location strategy execution.
• Embed planning, change management, and benefits realization practices to sustain outcomes.
• Communicate strategy, progress, risks, and opportunities clearly to stakeholders at all levels.

Skills

Strategic program leadership

Operations transformation

Automation & AI

Executive narration & stakeholder comm

Cross-functional collaboration

Education

Bachelor's degree

Job description

Testing Site - JPMC in Singapore seeks an Operations Strategy and Transformation Vice President to lead a scalable, data- and technology-enabled operating model for Private Banking Operations across Asia.

You will translate complex priorities into concise narratives, drive automation and AI use cases, establish governance and metrics, and partner with Operations, Technology, client-facing teams and Risk to deliver measurable improvements in client experience, efficiency and control.