VIP Concierge & Facilities Support Specialist

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

JLL is seeking a front-line facilities support professional for the On-site Singapore location. You will assist VIP arrivals, manage the concierge counter, handle calls, log feedback, and coordinate facilities team support to ensure a smooth experience for tenants and guests.

Responsibilities include meeting room bookings, event coordination, and generating reports. Strong English communication, time management, and a collaborative, proactive attitude are essential to succeed in this role.

Qualifications

• Experience in the service industry
• Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent
• Fluent speaking and written English are required
• Able to multitask with good time management skills
• Strong written and oral communication skills

Responsibilities

• Assist with VIP arrivals and manage concierge counter and enquiries
• Log all feedback and follow through until case is resolved
• Handle calls and deploy facilities team support
• Book and manage meeting rooms and coordinate events
• Generate concierge, call log, meeting room and event reports
• Escalate issues to manager and assist Helpdesk as needed
• Ad hoc tasks as assigned by the manager

Skills

Time management

Communication skills

Multitasking

Teamwork

Microsoft Excel

Microsoft Word

Professional demeanor

Education

Diploma in Business/Hospitality/Tourism/Hotel Management

Job description

JLL is seeking a front-line facilities support professional for the On-site Singapore location. You will assist VIP arrivals, manage the concierge counter, handle calls, log feedback, and coordinate facilities team support to ensure a smooth experience for tenants and guests.

Responsibilities include meeting room bookings, event coordination, and generating reports. Strong English communication, time management, and a collaborative, proactive attitude are essential to succeed in this role.