Tuition Centre Coordinator/Admin Assistant

HAPPY TUTORS LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community-focused education centre in Singapore seeks an experienced Education Advisor to support parents and students in making education decisions. The ideal candidate must have at least 3 years of customer service experience in enrichment centres, be proficient in spreadsheets, and demonstrate excellent communication skills. Responsibilities include advising families, managing daily operations, and handling payments. Interested applicants should send their CV indicating expected remuneration.

Qualifications

• At least 3 years experience in customer service for enrichment centres.
• Ability to communicate positively and efficiently with parents, tutors, and students.
• Good understanding of the Singapore education system.

Responsibilities

• Provide earnest education advice to parents and students.
• Assist customers in the enrollment of tuition classes.
• Take charge of daily operations at the tuition centre.
• Communicate effectively and positively with tutors and students.
• Handle all communications with parents.
• Follow up closely with all parent inquiries.
• Collect payment and issue receipts for tuition fees.

Skills

Customer service

Communication skills

Spreadsheet proficiency

Job description

Roles & Responsibilities

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

• Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
• Assist customers in the enrolment of our tuition classes and enrichment programs
• Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
• Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
• Handle all communications with parents by taking over the centre’s mobile phone.
• Follow up closely with all parents in their enquiries.
• Collect payment and issue receipts for tuition fees.

Requirements

• At least 3 years experience doing customer service for enrichment centres
• Able to work with spreadsheets
• Able to communicate positively and efficiently with parents, tutors and students
• Good understanding of the Singapore education system
• Infallible work ethics

Interested applicants please send your CV to [e-mail]

Please indicate your expected remuneration

Hope to welcome you into our family soon!