Freelance Receptionist

EMPIRE CODE EDUCATION CENTRE PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Empire Code Education Centre Pte. Ltd. in Singapore is seeking a capable Centre Coordinator to liaise with parents, students, trainers and the customer service team. You will manage inquiries, coordinate enrichment activities, and support daily operations.

The role requires strong presentation skills, Mandarin-speaking abilities, and comfort with Sundays; proficiency in Microsoft Office and Google apps is a must to handle scheduling, invoicing, and communication.

Qualifications

• Candidates should have strong presentation and customer service skills.
• Experience in enrichment centres is a plus but not required.
• Proficiency with Microsoft Office and Google applications is essential.
• Must be able to work in a team and handle multiple inquiries.
• Mandarin-speaking ability is required to serve clients in Mandarin.

Responsibilities

• Coordinate the centre's daily operations and assist in administrative tasks.
• Answer inquiries from parents, students, and the customer service team.
• Generate invoices and assist with accounting matters as needed.
• Communicate with tutors, parents and students about scheduling and class changes.
• Assist in coordinating enrichment activities and preserve smooth operations on Sundays.

Skills

Presentation skills

Customer service

Operational coordination

Teamwork

Microsoft Office

Google apps

Mandarin-speaking

Sunday shifts

Tools

Microsoft Office

Google Workspace

Job description

You will be the main coordinator of the tuition centre branch, dealing with parents, students, trainers, and our customer service Team. The job is dynamic and requires that you have very good presentation skills, and be able to handle customers and new inquiries comfortably. Assist in operational support as and when required.

Provide strong operational and administrative support to all students, parents, and teachers.

Answer inquiries to customers who call or text, or walk-in to the centre.

Generate invoices and assist in account matters.

Communicate with tutors, parents and/or students on starting classes or schedule changes.

Your Requirements:

• Experience in enrichment centre is a plus but not necessary.
• Coordinate enrichment activities.
• Knowledge of Microsoft Office package and Google applications (i.e Google Calendar, Google drive, Google Docs, Gmail etc) is a must.
• Ability to work as a team.
• Very comfortable using Telegram & Whatsapp.
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.
• Comfortable working on Sundays.