Travel Admin Executive

96 TRAVEL & TOURS PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

96 Travel & Tours Pte. Ltd. in Singapore is seeking an administrative travel assistant to prepare itineraries, arrange travel plans, and coordinate bookings for clients. You will support sales, respond to queries, and maintain client data in the CRM while helping with data entry and general admin tasks.

This on-site role involves maintaining a tidy office environment and providing essential administrative/operational support to the team as needed.

Qualifications

• Familiar with CRM or client databases.
• Strong written and verbal communication.
• Detail-oriented with data entry accuracy.

Responsibilities

• Prepare travel itineraries and distribute travel arrangements and schedules.
• Support and coordinate on bookings, ticketing and reservations.
• Support sale of products and services for current customers based on travel preferences.
• Provide first-level responses to queries and address customer complaints.
• Maintain client data in the client relationship management system.
• Maintain tidiness and cleanliness of the travel agency.
• Perform admin duties (e.g., data entry, filing, collate data).
• Provide administrative/operational support to the team as needed.

Job description

• Prepare travel itineraries and distributes travel arrangements and schedules
• Support and coordinate on bookings, ticketing and reservations
• Support sale of products and services for current customers based on travel preferences
• Providing first-level responses to queries, respond to customers' queries and complaints
• Maintain client data in client relationship management system
• Maintain complete tidiness and cleanliness of the Travel Agency
• Perform admin duties (eg data entry, filing, collate data etc)
• To provide administrative / operational support to the team when necessary